长沙招聘

PURPOSE
Through your passion for the brand and your strategic vision you will lead the store team in providing an iconic customer experience, ensuring the store maximises its profitability
You will lead the team in the efficient running of the store both front and back of house in order to achieve operational excellence
Your commercial awareness and partnership with the Regional and Corporate teams will ensure your store's success


RESPONSIBILITIES
Leadership
Lead and manage a high performing store team, ensuring the employee experience is in line with brand strategies and drives the customer experience
Through successful recruitment, on-boarding and training create a luxury store environment. Ensure all employees are effectively developed and coached to achieve overall success
Ensure the store staffing and staff schedules are optimised to match customer traffic flows and operational demands

Drive for Results
Drive productivity and profitability e.g. conversion rates, sales, UPT, AUR, customer data capture etc. Analyse reports to identify deficiencies and opportunities. Develop relationships and communicate effectively with product teams
Leverage the customer profile database and store reports to support the development of a loyal customer base. Develop your team to achieve the highest quality of clientelling and customer profile capture with every transaction
Ensure all policies and procedures are adhered to and Asset and Profit Protection strategies are followed in order to minimise any losses
Provide high value feedback on trading opportunities, when required, to the Regional Leadership team and the Merchant teams following regional requirements
Drive the digital strategy and ensure employees are engaged with new digital initiatives

Brand Protection
Be the ultimate Brand Ambassador, seen by others as a beacon of the brand and Bring to life Burberry's core values - Protect, Explore, Inspire
Ensure seamless execution of the Burberry Experience and visual standards
Ensure events are managed in partnership with all relevant stakeholders
Cascade company communications to all members of the store team and lead by example when embracing brand messages
Ensure you emanate the Burberry leadership behaviours when dealing with all areas of the store and business


QUALIFICATION AND SKILLS
Ability to demonstrate excellent leadership and people management skills
Proven ability to network, recruit, train, develop and assess talent
Strong verbal and written communication skills
Proven ability to increase sales and profitability
Proven ability to work in highly pressured roles
Ability to be flexible and agile to meet business needs
Ability to take tough decisions in order to ensure business needs are met in a fast paced environment
Ability to interact at a senior Corporate level
Demonstrate sound commercial and brand awareness


EXPERIENCE
Proven strong performance within a General Manager or equivalent level role in a high volume and high turnover store. Other relevant service sector experience will be considered
Technical proficiency with SAP, MS applications and Apple products
Preferred luxury retail experience

Please do register at our website and apply this position online through below link:
http://www22.i-grasp.com/fe/tpl_burberry03.asp?newms=jj&id=50938&aid=16912

Burberry is a luxury brand with a distinctive British sensibility, strong international recognition and differentiating brand values that resonate across a multi-generational and dual-gender audience. The Company designs and sources apparel and accessories distributing through a diversified network of retail, wholesale and licensing channels worldwide. Since its founding in England in 1856, Burberry has been synonymous with quality, innovation and style. Now 150 years later, Burberry is writing another exciting chapter in its history. A dynamic, fast-pace, changing and evolving work environment are part of the Company as it continues to define new opportunities for growth and development in a demanding luxury arena.

Burberry是一个在多年龄层次和不同性别的受众中，具有显著英伦特色，全球享誉和独特品牌价值的国际化奢侈品牌。公司成立于1856年，总部设在伦敦，并在伦敦证券交易所上市。