长沙招聘

Project Coordinator- Online Solutions

In this junior position based in Shanghai Xuhui District and reporting to our Global Planning Manager, you are mainly tasked to:

? Be the link between Business needs and online solutions
? Coordinate between Sales/Project Managers/Senior Managers and IT teams, both internally and externally
? Supervise the help desk Support Assistant and resolve daily issues in a timely manner
? Proactively bring long term solutions: identified website developments and process development
? Be responsible for the timely delivery of the developments, for both operational needs and for our clients
? Keep record of implementations and costs
? Maintain the overall production environment and ensure user’s compliance to our standard procedures
? Maintain, develop and communicate documentation of support, processes and procedures
? Perform other duties as assigned

You bring to this position:

? Degree in computer science or related technology, or related work experience
? 3 years working experience in a technical support role or project management/coordination related to technology
? Basic Knowledge of html, JavaScript, SQL/My SQL Queries is a plus
? Demonstrate clear, effective and readily understood verbal and written communication skills in English. Experience under foreign management is preferred
? Ability to work with end users and troubleshoot issues in a courteous manner
? Ability to understand end user workflow
? Ability to execute complex tasks through organization and driven approach


如果您对该职位感兴趣，请通过公司网站投递简历：https://albatrossasia.bamboohr.co.uk/applicant_tracking/view_position.php?id=114

Albatross CX has been the first choice for brands looking to assess their store performance, improve their customer experience, and build advocacy among luxury consumers. We currently work with over 200 of the world's most prestigious brands in more than 60 countries, helping them keep pace with the changing luxury market and the ever-evolving tastes of affluent shoppers in every region.