长沙招聘

Project Coordinator- Online Solutions

In this junior position based in Shanghai Xuhui District and reporting to our Global Planning Manager, you are mainly tasked to:

Be the link between Business needs and online solutions
Coordinate between Sales/Project Managers/Senior Managers and IT teams, both internally and externally
Supervise the help desk Support Assistant and resolve daily issues in a timely manner
Proactively bring long term solutions: identified website developments and process development
Be responsible for the timely delivery of the developments, for both operational needs and for our clients
Keep record of implementations and costs
Maintain the overall production environment and ensure user’s compliance to our standard procedures
Maintain, develop and communicate documentation of support, processes and procedures
Perform other duties as assigned

You bring to this position:

Degree in computer science or related technology, or related work experience
3 years working experience in a technical support role or project management/coordination related to technology
Basic Knowledge of html, JavaScript, SQL/My SQL Queries is a plus
Demonstrate clear, effective and readily understood verbal and written communication skills in English. Experience under foreign management is preferred
Ability to work with end users and troubleshoot issues in a courteous manner
Ability to understand end user workflow
Ability to execute complex tasks through organization and driven approach

如果您对该职位感兴趣，请通过公司网站投递简历：https://albatrossasia.bamboohr.co.uk/applicant_tracking/view_position.php?id=114

Albatross CX has been the first choice for brands looking to assess their store performance, improve their customer experience, and build advocacy among luxury consumers. We currently work with over 200 of the world's most prestigious brands in more than 60 countries, helping them keep pace with the changing luxury market and the ever-evolving tastes of affluent shoppers in every region.