长沙招聘

PURPOSE

To act as a brand ambassador by cultivating relationships with new and existing Very Important Clients (VIC), demonstrating excellence in selling, service, styling and wardrobing skills. Work closely with store team and Burberry Private Client’s team to drive sales and productivity.

REPORTS TO : Flagship stores: Report solid to store General Manager with dotted line to county BPC Manager/ Regional BPC Head( for countries without BPC Manager)


RESPONSIBILITIES

CLIENT DEVELOPMENT

- Work ‘by appointment’ to provide a personal service and maintain close relationships with all VICs and VVICs (in-store or off-site)
- Proactively clientele and recruit new VICs to build a client book, either in partnership with sales associates thereby assisting the growth of their VIC business, or in partnership with Store Manager and Burberry Private Clients Manager to attract new VICs through local networking

SERVICES & SALES

- Drive and deliver personal sales and KPI targets by cultivating client relationships
- Execute all sales initiatives driven by the Burberry Private Clients Manager
- Maintain ‘Service and Standards’ at all times by adhering to all policies and ensuring delivery of the ‘Burberry Experience’ to the highest standard
- Provide a luxury experience, demonstrating expertise in styling and wardrobing for all occasions
- Support and lead by example at in-store events in order to cultivate relationships and drive sales
- Be proactive in generating and executing group appointments
- Be efficient in follow-up and all after-sales services with customers

INTERNAL PARTNERSHIPS

- Develop internal relationships to drive client development in store by partnering with other sales associates across all departments
- Share client feedback and sales opportunities with line managers and Burberry Private Clients Manager
- Share best practices and knowledge with the Burberry Private Clients global team
- Partner with Burberry Private Clients Manager to generate new business

EXPERIENCE
- Experience in selling to VVICs
- Proven track record of delivering sales and exceeding targets
- Luxury experience/background preferable
- Existing client book preferable

BEHAVIOURS

- Luxury image
- Exceptional selling skills
- Relationship building
- Knowledge of market and trends
- Working in a collaborative way
- Strong communication skills
- Proactive & problem solving abilities

Burberry is a luxury brand with a distinctive British sensibility, strong international recognition and differentiating brand values that resonate across a multi-generational and dual-gender audience. The Company designs and sources apparel and accessories distributing through a diversified network of retail, wholesale and licensing channels worldwide. Since its founding in England in 1856, Burberry has been synonymous with quality, innovation and style. Now 150 years later, Burberry is writing another exciting chapter in its history. A dynamic, fast-pace, changing and evolving work environment are part of the Company as it continues to define new opportunities for growth and development in a demanding luxury arena.

Burberry是一个在多年龄层次和不同性别的受众中，具有显著英伦特色，全球享誉和独特品牌价值的国际化奢侈品牌。公司成立于1856年，总部设在伦敦，并在伦敦证券交易所上市。