长沙招聘

岗位职责：

1.To manage the soft service team of receptionists & hotline, Security Guards, Cleaning Service, Indoor plants & land

scope, Customer Service, etc., in the delivery of excellence services to the client and their stakeholders on site.

2.To plan, implement and review on a periodic basis all work processes, workflow, operating procedures of all soft services

deliverables so as to ensure excellent customer satisfaction ratings are achieved according to the Service Level Agreement

(SLA) between Cushman & Wakefield and our client.

3.To conduct periodic internal performance audits to ensure agreed key performance indicators are complied, achieved and

exceeding the expectations of the client.

4.To assist the account manager in the vendor management of soft service relevant, including vendor KPI assessment, service

standard renew and cost tracking & control.

5.To assist the account manager in the compilation of the FM monthly report and any other reports, surveys, benchmarking

exercises as and required within the scope of the service agreement with the client.

6.To comply with all company policies and procedures and adhere to company standards

To perform other duties as assigned



任职要求：

1. Minimum College education in Business or related fields

2.Strong computer skills – proficiency in MS Office (Word, Excel & PowerPoint)

3.Good command of Chinese and the English language (written and spoken)

4.Must be extremely motivated, dependable and flexible, with strong interpersonal and organization skill

5.Minimum 5 years working experience in related field, preferably in an MNC environment

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Cushman & Wakefield is the world’s largest privately-held commercial real estate services firm. The company advises and represents clients on all aspects of property occupancy and investment, and has established a preeminent position in the world’s major markets, as evidenced by its frequent involvement in many of the most significant property leases, sales and assignments. Founded in 1917, it has 235 offices in 60 countries and more than 14,000 employees. It offers a complete range of services for all property types, fully-integrated on a global basis, including leasing, sales and acquisitions, debt and equity financing, investment banking, corporate services, property management, facilities management, project management, consulting and appraisal. The firm has more than $5.5 billion in assets under management through its wholly-owned subsidiary Cushman & Wakefield Investors. A recognized leader in local and global real estate research, the firm publishes its market information and studies online at www.cushmanwakefield.com/knowledge. In China, Cushman & Wakefield maintains six market-leading offices in Beijing, Shanghai, Chengdu, Guangzhou, Shenzhen and Hong Kong. More information is available at www.cushmanwakefield.com.

高纬环球是世界最大的私人房地产咨询服务公司，为客户提供与房地产租赁、投资相关的全方位咨询服务，在全球各大市场处于领先地位。公司成立于1917年，在全球60个国家拥有超过235个办公室，员工超过14000名。公司业务覆盖与房地产相关的各个领域，包括租赁、销售与收购、债务和股权融资、投资银行、企业房地产服务、物业管理、设备设施管理、项目管理、咨询和估值等。公司各地管理物业资产价值超过55亿美元。高纬环球是全球认可的房地产研究专家，公司网站提供一系列房地产研究报告。高纬环球在中国有六个办公室，分布于北京、上海、成都、广州、深圳和香港。更多内容，请访问www.cushmanwakefield.com.