长沙招聘

Investigator Support Coordinator provides laboratory data (including panic result) and other information to external clients, such as Investigators, Clinical Research Associate, by liaising with internal departments, such as Laboratory, Sample Services, and Project Management.


Essential Functions
1. Responsible and accountable for:
a. Notifying investigator sites, sponsors, and affiliates of laboratory results, exclusion flags, as defined in the Statement of Work (SOW).
b. Monitoring, tracking, and resolving requisition holds and informing the Team Supervisor and the Project Manager of any delays.
c. Updating the database with appropriate information and informing personnel of additional testing needs.

2. Acts as a liaison for investigator sites and sponsors; communicates investigator site needs when new policies or procedures are discussed.

3. Effective and timely adherence to management communications, meetings, and Standard Operating Procedures (SOP).

4. Assists and supports management in the implementation of global processes and procedures.

5. Tracks and reports metrics as determined by management in the agreed timelines.

6. Document all service failures, resolve, and escalate to management when appropriate resolution is incomplete.

7. Act as a liaison for the investigator sites.
a. Instills a culture where patient safety is top priority
b. Promptly address patient safety issues and escalates as needed for resolution.
c. Ensures the investigator’s needs are explored prior to implementation of new processes and procedures.

8. File all supporting documentation that is specific to function.


Required
? Diploma or equivalent
? Ability to work independently
? Ability to use computer and office software applications (e.g. Microsoft Word, Excel and Outlook)
? Strong verbal and written skills
? Attention to detail


Preferred
? Demonstration of strong contribution to teamwork
? Knowledge of medical terminology

Covance is one of the world’s largest and most comprehensive drug development services companies with more than 10,000 employees in 60 countries. Through its nonclinical, clinical and commercialization services, Covance has helped pharmaceutical and biotech companies develop one-third of all prescription medicines in the market today.

Well come to our online job pool to dig out more opportunities at:
http://careers.covance.cn/