客服专员
中智上海经济技术合作公司
- 公司规模:500-1000人
- 公司性质:国企
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2015-02-04
- 工作地点:上海
- 招聘人数:若干
- 工作经验:3-4年
- 学历要求:本科
- 语言要求:英语良好
- 职位月薪:面议
- 职位类别:客服专员/助理(非技术)
职位描述
职 责:
1.Support order process and fulfilment for designated customer segments.
2.Work with trading operation team, logistics for import & export & local delivery
3.Play a key role in payment collection and shipment control.
4.Work closely with sales team to attain customer satisfaction through high-quality CSR service.
5.Work with sales team as well as direct accounts in achieving high-quality sales and order forecast.
6.Be a key player in the order process fulfilment and improvement.
7.Support other business activities as required.
要 求:
1.Bachelor degree or above, with major in international trade, logistics etc.
2.Over 3 year’s relevant working experience. Customer service experience in MNC is highly preferred.
3.Well understand the trading business model and sufficient international trade knowledge.
4.Strong interpersonal and communication skills to link different departments and deliver the result.
5.Proactive and be able to work under pressure.
6.Well organized and good documentation skills.
7.Good English skills including speaking and writing.
8.Good computer application skill, SAP experience is preferred
工作地点:浦东张江科苑路(2号线直达)
合同形式:中智外包
1.Support order process and fulfilment for designated customer segments.
2.Work with trading operation team, logistics for import & export & local delivery
3.Play a key role in payment collection and shipment control.
4.Work closely with sales team to attain customer satisfaction through high-quality CSR service.
5.Work with sales team as well as direct accounts in achieving high-quality sales and order forecast.
6.Be a key player in the order process fulfilment and improvement.
7.Support other business activities as required.
要 求:
1.Bachelor degree or above, with major in international trade, logistics etc.
2.Over 3 year’s relevant working experience. Customer service experience in MNC is highly preferred.
3.Well understand the trading business model and sufficient international trade knowledge.
4.Strong interpersonal and communication skills to link different departments and deliver the result.
5.Proactive and be able to work under pressure.
6.Well organized and good documentation skills.
7.Good English skills including speaking and writing.
8.Good computer application skill, SAP experience is preferred
工作地点:浦东张江科苑路(2号线直达)
合同形式:中智外包
公司介绍
中智上海经济技术合作有限公司(简称中智上海公司)是中智全国性服务网络战略布局中重要的战略成员。目前,中智上海公司服务2万余家客户企业,雇员数达77万。公司主营业务包含:人力资源外包、招聘+业务外包、国际业务、培训业务和贸易服务五大板块。2013年,中智上海公司荣获由上海市政府颁发的“上海市质量金奖”。2016年,公司荣获由国家质检总局颁发的第二届“中国质量奖”提名奖。2018年,中智上海公司第一批获得由上海品牌国际认证联盟颁发的“上海品牌”荣誉。中智上海公司秉承“诚信、尊重、公正、专业”的服务精神,积极践行社会责任,不断追求卓越,持续为客户和雇员创造价值。
应聘者请发简历至 resume@ciicsh.com
应聘者请发简历至 resume@ciicsh.com
联系方式
- Email:resume@ciicsh.com
- 公司地址:地址:span上海