长沙招聘

职 责：
Be prime contact for order related activities for Momentive
Build and maintain business relationships with customers through multiple communication channels
Work with associates within his/her department and across the organization to achieve optimal customer satisfaction
Input new order request and manage modifications and cancellations for both manual and electronic orders communications
Coordinate with plants to support on-time order shipment and manage order issues to assure that they are clear for shipment
Facilitate new business approvals and set up and maintain accurate customer address, contact information, and customer specific requirements
Ensure appropriate delegation of authority is documented and followed and perform all duties in compliance with company policies and procedures
Facilitate actions between multiple departments to meet customer specific needs
Inform sales representatives of current customer activity and order statuses as appropriate
Work in partnership with the credit department and plants to ensure orders are invoiced and processed in a timely manner
Responsible for accurate customer address and contact information as well as keep customer specific requirements file updated
Communicate proactively with customers on requirements, order status, forecast, open complaints, etc to ensure customer satisfaction
Cross-train and provide backup for other customer service team associates as required
Participate in both internal and external order management audits

要 求：
Bachelors degree or equivalent combination of education and experience
Should have strong oral and written communication skills
Ability to work effectively in a fast paced, international, multicultural environment
Must posses strong organization skills & be very detail oriented with the ability to adapt to changing priorities
Customer oriented mind set
Ability to work well with others to accomplish common goals
Experience working with Microsoft Excel and Word
Must be fluent in English
SAP experience is a plus

中智上海经济技术合作有限公司（简称中智上海公司）是中智全国性服务网络战略布局中重要的战略成员。目前，中智上海公司服务2万余家客户企业，雇员数达77万。公司主营业务包含：人力资源外包、招聘+业务外包、国际业务、培训业务和贸易服务五大板块。2013年，中智上海公司荣获由上海市政府颁发的“上海市质量金奖”。2016年，公司荣获由国家质检总局颁发的第二届“中国质量奖”提名奖。2018年，中智上海公司第一批获得由上海品牌国际认证联盟颁发的“上海品牌”荣誉。中智上海公司秉承“诚信、尊重、公正、专业”的服务精神，积极践行社会责任，不断追求卓越，持续为客户和雇员创造价值。
应聘者请发简历至 resume@ciicsh.com