订单客服/销售助理
中智上海经济技术合作公司
- 公司规模:500-1000人
- 公司性质:国企
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2015-02-04
- 工作地点:上海
- 招聘人数:若干
- 工作经验:2年
- 学历要求:本科
- 语言要求:英语良好
- 职位月薪:面议
- 职位类别:销售行政专员/助理
职位描述
(需求一)应聘者需发送简历至 jobzhwj@ciicsh.net
职 责:
Participates actively in all quality improvement activities to enhance customer satisfaction and business results.
Reviews enquiries and contracts to ensure that customers’requirements are well-understood and can be satisfied within company’s ability and policy.
Prepares quotation in SCSS accurately and according to the defined company standard and policy for customer to facilitate business negotiation.
Prepares contracts (if required) and perform contract review to ensure that customers’ requirements are well defined in the contracts and are within company’s capability and policy. This responsibility is not applicable to those contracts received and reviewed by CS Supervisor and Unit Head.
Performs order follow-up which includes order entry, acknowledgment and monitoring of delivery changes to ensure that customers’ requirements are fulfilled satisfactorily.
Coordinates with SKF Group and related functional areas to achieve the defined level of service-out reliability and customer satisfaction.
Works closely with customers and related functional areas on delivery and payment arrangement to prevent unnecessary pile-up of stock.
Handles administrative complaints promptly to provide satisfactory explanation and corrective actions to customers.
Assists in sales forecasting of backorders to facilitate the monitoring of sales target achievement.
Advises customer about shipping status and related documents to ensure that customers are well informed of the delivery status.
Coordinates with related functions or importer assigned by customer to arrange delivery of physical goods and related documents such as invoice, packing list etc. to customer on time according to customer’s requirement.
Coordinates with business team or customer to arrange goods return and follow up on the issue of credit note after receiving inspection
Supports distributor to ensure a smooth TecCom operation.
跟踪、处理订单相关流程
要 求:
Bachelor's degree in logistics management/ international trade/business/administration/economics or equivalent
Good interpersonal, communication and coordination skill
Fluency in English and Mandarin
Basic PC skills especially in handling data processing and word processing
本科学历,1年左右相关订单处理、物流经验等相关背景
(需求二)应聘者需发送简历至 joblxx@ciicsh.net
要 求:
Bachelor's degree in logistics management/ international trade/business/administration/economics or equivalent
Good interpersonal, communication and coordination skill
Fluency in English and Mandarin
Basic PC skills especially in handling data processing and word processing
本科学历,1年左右相关订单处理、物流经验等相关背景
职 责:
Participates actively in all quality improvement activities to enhance customer satisfaction and business results.
Reviews enquiries and contracts to ensure that customers’requirements are well-understood and can be satisfied within company’s ability and policy.
Prepares quotation in SCSS accurately and according to the defined company standard and policy for customer to facilitate business negotiation.
Prepares contracts (if required) and perform contract review to ensure that customers’ requirements are well defined in the contracts and are within company’s capability and policy. This responsibility is not applicable to those contracts received and reviewed by CS Supervisor and Unit Head.
Performs order follow-up which includes order entry, acknowledgment and monitoring of delivery changes to ensure that customers’ requirements are fulfilled satisfactorily.
Coordinates with SKF Group and related functional areas to achieve the defined level of service-out reliability and customer satisfaction.
Works closely with customers and related functional areas on delivery and payment arrangement to prevent unnecessary pile-up of stock.
Handles administrative complaints promptly to provide satisfactory explanation and corrective actions to customers.
Assists in sales forecasting of backorders to facilitate the monitoring of sales target achievement.
Advises customer about shipping status and related documents to ensure that customers are well informed of the delivery status.
Coordinates with related functions or importer assigned by customer to arrange delivery of physical goods and related documents such as invoice, packing list etc. to customer on time according to customer’s requirement.
Coordinates with business team or customer to arrange goods return and follow up on the issue of credit note after receiving inspection
Supports distributor to ensure a smooth TecCom operation.
跟踪、处理订单相关流程
(需求三)
职位要求:
1.教育背景:大学本科/专科为佳
2.经历/能力背景:独立, 上进心强, 抗压性好, 注重工作结果, 须有超时工作心理准备.
3.沟通能力好
4.中英文口语/书写佳,英语CET4及以上
5.熟练运用办公室电脑制作文档资料
职 责:
1.管理并执行从定单下达至发货的一切事宜.
2.协助并传达所需信息以利定单顺利及有效地履行和完成.
3.SAP系统中管理, 执行定单. 遵循业务流程, 以服务为导向下单并及时发货, 核实定单价格, 与工厂,计划协调排产和安排货代发货
4.联络客户,回答相关咨询, 并处理客户退货和投诉案例.
5.制作定单状况报表.
6.与国外客户及公司内部财务部, 销售部门紧密合作.
7.及时催促船运代理发出整套船运单证以便客户赎单清关.
8.适应因工作需要的各地出差
9.服从主管安排的其他各项工作
(需求四)应聘者需发送简历至 jobzhwj@ciicsh.net
职责:
Sales:
- Quote and Contract Review / Standardization of Documents
- China Sales Reporting / Update
- Process Management and Documentation Sales department
- Coordinate GOTS Data input and maintenance
Marketing:
- Sales Tool (Presentations, Catalogs,…) Updates, Improvements and Standardization
- Tech – and Auto Show Preparations and on Site Support
- Marketing Presents administration
Administration:
- Travel Planning & Management for Sales Team
- Document Management
- Expense Report Controlling
- Various projects or tasks assigned by superior
要求:
- College above degree
- 1 years sales coordinator experience
- Good written & spoken English language skills
- Good command of Word, Excel, Powerpoint skills
- Customer focus and have good coordination ability
职 责:
Participates actively in all quality improvement activities to enhance customer satisfaction and business results.
Reviews enquiries and contracts to ensure that customers’requirements are well-understood and can be satisfied within company’s ability and policy.
Prepares quotation in SCSS accurately and according to the defined company standard and policy for customer to facilitate business negotiation.
Prepares contracts (if required) and perform contract review to ensure that customers’ requirements are well defined in the contracts and are within company’s capability and policy. This responsibility is not applicable to those contracts received and reviewed by CS Supervisor and Unit Head.
Performs order follow-up which includes order entry, acknowledgment and monitoring of delivery changes to ensure that customers’ requirements are fulfilled satisfactorily.
Coordinates with SKF Group and related functional areas to achieve the defined level of service-out reliability and customer satisfaction.
Works closely with customers and related functional areas on delivery and payment arrangement to prevent unnecessary pile-up of stock.
Handles administrative complaints promptly to provide satisfactory explanation and corrective actions to customers.
Assists in sales forecasting of backorders to facilitate the monitoring of sales target achievement.
Advises customer about shipping status and related documents to ensure that customers are well informed of the delivery status.
Coordinates with related functions or importer assigned by customer to arrange delivery of physical goods and related documents such as invoice, packing list etc. to customer on time according to customer’s requirement.
Coordinates with business team or customer to arrange goods return and follow up on the issue of credit note after receiving inspection
Supports distributor to ensure a smooth TecCom operation.
跟踪、处理订单相关流程
要 求:
Bachelor's degree in logistics management/ international trade/business/administration/economics or equivalent
Good interpersonal, communication and coordination skill
Fluency in English and Mandarin
Basic PC skills especially in handling data processing and word processing
本科学历,1年左右相关订单处理、物流经验等相关背景
(需求二)应聘者需发送简历至 joblxx@ciicsh.net
要 求:
Bachelor's degree in logistics management/ international trade/business/administration/economics or equivalent
Good interpersonal, communication and coordination skill
Fluency in English and Mandarin
Basic PC skills especially in handling data processing and word processing
本科学历,1年左右相关订单处理、物流经验等相关背景
职 责:
Participates actively in all quality improvement activities to enhance customer satisfaction and business results.
Reviews enquiries and contracts to ensure that customers’requirements are well-understood and can be satisfied within company’s ability and policy.
Prepares quotation in SCSS accurately and according to the defined company standard and policy for customer to facilitate business negotiation.
Prepares contracts (if required) and perform contract review to ensure that customers’ requirements are well defined in the contracts and are within company’s capability and policy. This responsibility is not applicable to those contracts received and reviewed by CS Supervisor and Unit Head.
Performs order follow-up which includes order entry, acknowledgment and monitoring of delivery changes to ensure that customers’ requirements are fulfilled satisfactorily.
Coordinates with SKF Group and related functional areas to achieve the defined level of service-out reliability and customer satisfaction.
Works closely with customers and related functional areas on delivery and payment arrangement to prevent unnecessary pile-up of stock.
Handles administrative complaints promptly to provide satisfactory explanation and corrective actions to customers.
Assists in sales forecasting of backorders to facilitate the monitoring of sales target achievement.
Advises customer about shipping status and related documents to ensure that customers are well informed of the delivery status.
Coordinates with related functions or importer assigned by customer to arrange delivery of physical goods and related documents such as invoice, packing list etc. to customer on time according to customer’s requirement.
Coordinates with business team or customer to arrange goods return and follow up on the issue of credit note after receiving inspection
Supports distributor to ensure a smooth TecCom operation.
跟踪、处理订单相关流程
(需求三)
职位要求:
1.教育背景:大学本科/专科为佳
2.经历/能力背景:独立, 上进心强, 抗压性好, 注重工作结果, 须有超时工作心理准备.
3.沟通能力好
4.中英文口语/书写佳,英语CET4及以上
5.熟练运用办公室电脑制作文档资料
职 责:
1.管理并执行从定单下达至发货的一切事宜.
2.协助并传达所需信息以利定单顺利及有效地履行和完成.
3.SAP系统中管理, 执行定单. 遵循业务流程, 以服务为导向下单并及时发货, 核实定单价格, 与工厂,计划协调排产和安排货代发货
4.联络客户,回答相关咨询, 并处理客户退货和投诉案例.
5.制作定单状况报表.
6.与国外客户及公司内部财务部, 销售部门紧密合作.
7.及时催促船运代理发出整套船运单证以便客户赎单清关.
8.适应因工作需要的各地出差
9.服从主管安排的其他各项工作
(需求四)应聘者需发送简历至 jobzhwj@ciicsh.net
职责:
Sales:
- Quote and Contract Review / Standardization of Documents
- China Sales Reporting / Update
- Process Management and Documentation Sales department
- Coordinate GOTS Data input and maintenance
Marketing:
- Sales Tool (Presentations, Catalogs,…) Updates, Improvements and Standardization
- Tech – and Auto Show Preparations and on Site Support
- Marketing Presents administration
Administration:
- Travel Planning & Management for Sales Team
- Document Management
- Expense Report Controlling
- Various projects or tasks assigned by superior
要求:
- College above degree
- 1 years sales coordinator experience
- Good written & spoken English language skills
- Good command of Word, Excel, Powerpoint skills
- Customer focus and have good coordination ability
公司介绍
中智上海经济技术合作有限公司(简称中智上海公司)是中智全国性服务网络战略布局中重要的战略成员。目前,中智上海公司服务2万余家客户企业,雇员数达77万。公司主营业务包含:人力资源外包、招聘+业务外包、国际业务、培训业务和贸易服务五大板块。2013年,中智上海公司荣获由上海市政府颁发的“上海市质量金奖”。2016年,公司荣获由国家质检总局颁发的第二届“中国质量奖”提名奖。2018年,中智上海公司第一批获得由上海品牌国际认证联盟颁发的“上海品牌”荣誉。中智上海公司秉承“诚信、尊重、公正、专业”的服务精神,积极践行社会责任,不断追求卓越,持续为客户和雇员创造价值。
应聘者请发简历至 resume@ciicsh.com
应聘者请发简历至 resume@ciicsh.com
联系方式
- Email:resume@ciicsh.com
- 公司地址:地址:span上海