长沙招聘

HSBC Technology and Services

HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition.

We are currently seeking an experienced professional to join our team.

In this role, you will:

-To ensure that all IRTT transactions are compliant with local regulation and internal guidelines for Global Standards.

-To handle customer enquiries related to FPC IRTT payments and assist supervisor in handling customer complaints;

-To arrange periodically reviewing of the relevant e-DIB to adjust operation steps timely

-To serve internal/external customers courteously and sincerely with a friendly and helpful manner

-To minimize customer complaints and handling them in an effective and professional way.

Qualifications

To be successful in the role, you should meet the following requirements:

-Bachelor degree or above

-Good communication/interpersonal skills and fluent written and spoken English and Mandarin

-Previous Foreign Currency operations related experience is a plus

-Proactive attitude and able to work under pressure with efficiency

-Meticulous to details

You’ll achieve more at HSBC.

www.hsbc.com.cn/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited

汇丰是具有全球规模的金融服务机构。我们通过三大环球业务：财富管理及个人银行、工商金融、环球银行及资本市场，为超过4,000万名客户提供服务。我们的业务网络遍及欧洲、亚洲、中东及非洲、北美和拉美，覆盖全球64个国家和地区。

“开拓全球机遇”乃汇丰的使命，也是集团价值所在。我们发挥***的专业知识、能力、广阔视野及多元观点，致力为客户开拓崭新机遇。我们云集人才，集思广益，汇聚资本，促进业务发展及增长，为集团的客户、雇员、投资者、社区，以至整个世界缔造更美好的未来。

汇丰控股有限公司在伦敦、香港、纽约和百慕大证券交易所上市，股东约 194,000 名，遍布全球 130个国家和地区。