长沙招聘

Job ID: 31209


Location: CHN-Beijing


Relocation Provided: No


Education Required: Bachelors Degree


Experience Required: 3 - 5 Years


Position Description:
Job Summary: The successful candidate will be responsible for working as solution leader within and across the development organization as to define size and realize business requirements and managing the deployment all the way through the projects. Strong solution design with logic, exceptional communication, and strategic thinking capabilities will be the key to success in working with the business team to gather and refine business requirements and translating these into executable blueprint documentation and IT solution.

Job Responsibility:
• The position is responsible for Enterprise Product （Server）Service warranty and entitlement functionalities and service delivery including
o Warranty/service contract data, machine and service registration, entitlement functionality Biz process and IT solution design
o Plant and outer system interaction with Service system
o Service entitlement solution design for standalone query and service process.
• Service fulfillment process solution design

Interactions:
• This role mainly works with internal customers, although it will have some external interfaces with vendors and other organizations.
• Internal customer interactions will mainly involve a Business req. discussion, Collaborate work for IT solution design, education/training to Key User, and trouble shooting.
• External interactions may require vendor mgmt. for their job delivery, onsite/remote vendor working time mgmt. and collaborate with vendor for solution design.


Position Requirements:
The candidate will be required to have skills listed below:
• Sound project experience/knowledge of general Customer Service business process especially enterprise products (server) service experience.
• Specific understanding of Manufacturing industrial post-sales Customer Service, and Server industry is a plus.
• Strategic thinking methodology of Business Process Design
• Comprehensive knowledge and experience of SAP CRM implementation design on customer facing layer, and Ibase/service contract knowledge is key factor
• Complete knowledge of SAP E2E solution design, specially CRM and ECC
• Good communication skills in both English and Chinese
• Good Presentation skills both in English and Chinese

Other Experience preferred:
• Have service business operation background and/or SAP project implementation background
• Experience in CRM Service module would be highly regarded
• At least 5-7 years of working experience in SAP consulting or internal SAP relevant project implementation
• At least 3 or 4 complete big SAP implementation projects and have played a solution lead role for a functional area especially in warranty mgmt., entitlement or service registration.
• Good English skill in both oral and written
• Excellent communication skill and be proactive to communicate with users and other IT colleagues
• Good team work capability
• Calm under pressure.


。

更多职位请登录联想官方网站招聘首页：http://career.lenovo.com.cn

应聘者请务必点击“立即申请该职位”在线填写并提交简历

 

联想是一家成立于中国、业务遍及160个市场的全球化科技公司。全球约有5.4万名员工，年营业额超过3000亿人民币。联想聚焦全球化发展，树立了行业领先的多元企业文化和运营模式典范，服务全球超过10亿用户。作为值得信赖的全球科技企业领导者，联想助力客户，把握明日科技，变革今日世界。

联想依托人工智能、数据、计算力和算法，为用户与全行业提供整合了应用、服务和最佳体验的智能终端及强大的云基础设施与行业智能解决方案。我们的智能变革战略愿景，必将让人们获得更好的智能化体验和更高效的连接，打破地理与文化的藩篱，共享智能生活。