Customer quality engineer
上海安汇汽车配件有限公司
- 公司规模:1000-5000人
- 公司性质:合资(欧美)
- 公司行业:汽车及零配件
职位信息
- 发布日期:2014-12-27
- 工作地点:上海
- 招聘人数:若干
- 工作经验:5-7年
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:质量管理/测试工程师(QA/QC工程师) 质量管理/测试主管(QA/QC主管)
职位描述
Responsibilities of company Development and employee relations
1) Training
a. Analyzes self knowledge and skills, propose self-annual training needs based on the Performance Appraisal Result.
2) Performance Management
a. Follows all procedures associated with the Comapny Performance Management Program, manages own performance to ensure on going improvement.
3) Career Development
a. Is encouraged to actively develop own career by obtaining the most up to date knowledge and skills.
4) Employee Relations
a) Maintains amiable, respectful working relationships with co-workers both inside and outside the
Department.
b) Department supervisions activities
- Establish the day-to-day climate of mutual respect and trust needed to maintain healthy employee-management relations.
- Consistently apply the terms of the employment agreement.
- Ensure that the company’s grievance process is functioning in a manner consistent with the employment agreement and make final decisions on grievances after investigating activity.
- Work with HR and Quality Manager in negotiating the collective bargaining agreement.
Functional Job Activities (Please specify the percentage of each activity):
Activity 1: Quality issues handling on field
Goal: have a good handling on the quality issues on customer site
1. When there is any product quality concern or service concern raised from customer, necessary react action should be taken on time to deal with the issues.
2. Coordinate quality issues between customer and internal team, feed back to plant on any customer issues and concerns.
3. Coordinating product problem solving by using tools of 8D, and timely validation the corrective actions/8D on customer site.
4. Coordinate COMPANY internal finish quality analyses report for reply customer if necessary, explain and follow up any further issue raised by customer.
5. Review and confirm the PD (product discrepancy) status on customer site.
6. Provide technical assistance to customer if customer has any leather quality issue with its upper customer or OEM.
Activity 2: Build customer relation
Goal: To ensure a good relation with customer
1. Visit customer periodically, communicates to the customer quality or relevant department.
2. Understand and meet customer quality requirements and expectations.
3. Coordinate & provide training to the customer to let them better understand our product and prevent unnecessary and unreasonable rejection.
4. Report customer quality performance and trend, and make sure the long-term improvement.
Responsibilities of Quality System:
Is familiar with the company’s quality procedures, strictly follows the company’s quality system of TS 16949 and Formel Q
3C Responsibilities:
Assist in internal 3C system establishing
EMS Responsibilities:
Be familiar with the company’s environmental procedures, strictly follows the company’s EMS of ISO14000.
D-TLD Characteristic:
Be familiar with D-TLD characteristic
Health & Safety:
Complies with the company’s SHE manual
Confidentiality Responsibilities:
High confidentiality concerns for the sensitive document or information handled for Company.
Compliance with Employee Confidentiality Agreement.
Reporting Responsibilities:
Daily report on customer product quality issues/ PPM
Periodly report on customer product quality PPM
Periodly report on customer scorecard
Qualifications:
1- College or above, majored in engineering
2 - Minimum 3-years working experience on Automotive industry, QC experience is preferred
3 - Well understanding about TS16949/QS9000/VDA6.1, knowledge on APQP、PPAP、FMEA、MSA、SPC is preferred
4 - Good command of English in both spoken and written
5 - Good communication skills and interpersonal skills
6 - Ability to work independently and under pressure.
7 Pass internal color test and vision test.
*这个职位是处理客户投诉,售后索赔的
上海职位.考虑到需要每周到江浙出差,男性,28-35岁较适合,
重庆职位,主要负责长安福特,男女不限.
1) Training
a. Analyzes self knowledge and skills, propose self-annual training needs based on the Performance Appraisal Result.
2) Performance Management
a. Follows all procedures associated with the Comapny Performance Management Program, manages own performance to ensure on going improvement.
3) Career Development
a. Is encouraged to actively develop own career by obtaining the most up to date knowledge and skills.
4) Employee Relations
a) Maintains amiable, respectful working relationships with co-workers both inside and outside the
Department.
b) Department supervisions activities
- Establish the day-to-day climate of mutual respect and trust needed to maintain healthy employee-management relations.
- Consistently apply the terms of the employment agreement.
- Ensure that the company’s grievance process is functioning in a manner consistent with the employment agreement and make final decisions on grievances after investigating activity.
- Work with HR and Quality Manager in negotiating the collective bargaining agreement.
Functional Job Activities (Please specify the percentage of each activity):
Activity 1: Quality issues handling on field
Goal: have a good handling on the quality issues on customer site
1. When there is any product quality concern or service concern raised from customer, necessary react action should be taken on time to deal with the issues.
2. Coordinate quality issues between customer and internal team, feed back to plant on any customer issues and concerns.
3. Coordinating product problem solving by using tools of 8D, and timely validation the corrective actions/8D on customer site.
4. Coordinate COMPANY internal finish quality analyses report for reply customer if necessary, explain and follow up any further issue raised by customer.
5. Review and confirm the PD (product discrepancy) status on customer site.
6. Provide technical assistance to customer if customer has any leather quality issue with its upper customer or OEM.
Activity 2: Build customer relation
Goal: To ensure a good relation with customer
1. Visit customer periodically, communicates to the customer quality or relevant department.
2. Understand and meet customer quality requirements and expectations.
3. Coordinate & provide training to the customer to let them better understand our product and prevent unnecessary and unreasonable rejection.
4. Report customer quality performance and trend, and make sure the long-term improvement.
Responsibilities of Quality System:
Is familiar with the company’s quality procedures, strictly follows the company’s quality system of TS 16949 and Formel Q
3C Responsibilities:
Assist in internal 3C system establishing
EMS Responsibilities:
Be familiar with the company’s environmental procedures, strictly follows the company’s EMS of ISO14000.
D-TLD Characteristic:
Be familiar with D-TLD characteristic
Health & Safety:
Complies with the company’s SHE manual
Confidentiality Responsibilities:
High confidentiality concerns for the sensitive document or information handled for Company.
Compliance with Employee Confidentiality Agreement.
Reporting Responsibilities:
Daily report on customer product quality issues/ PPM
Periodly report on customer product quality PPM
Periodly report on customer scorecard
Qualifications:
1- College or above, majored in engineering
2 - Minimum 3-years working experience on Automotive industry, QC experience is preferred
3 - Well understanding about TS16949/QS9000/VDA6.1, knowledge on APQP、PPAP、FMEA、MSA、SPC is preferred
4 - Good command of English in both spoken and written
5 - Good communication skills and interpersonal skills
6 - Ability to work independently and under pressure.
7 Pass internal color test and vision test.
*这个职位是处理客户投诉,售后索赔的
上海职位.考虑到需要每周到江浙出差,男性,28-35岁较适合,
重庆职位,主要负责长安福特,男女不限.
公司介绍
Aichina Automotive is one of leading auto T1 supplier.This is a UK company.We have 2 JV plants with 1 WOFE plant in China.Our Vision :We aspire to be the best in the world at partnering with our customer to provide innovative, high-quality products that deliver exceptional value.
Corporate Offices
Asia Pacific – Shanghai, Beijing,Shenyang China,.Royong ,Thailand.
Europe – Chelmsford, United Kingdom
North American-Michigan
Products:
Electronics ,
Powertrain controls
exhausting system
interior
英语是安汇选拔人才的第一关,员工必须具备很好的英语交流与沟通能力。 在聘用过程中,安汇看中的是一个人的综合素质和发展潜力,而不仅仅是以往的工作成绩。 其次:安汇会提供有竞争性的待遇。而且注意在设计薪酬时把公司的业绩表现和个人利益联系在一起,让员工的参与感更强。最后安汇鼓励员工继续深造,任何有助于工作的学习,公司都会支持,而且有机会享受学习津贴,公司提供海外工作,培训机会。我们希望有才能的员工,能加入安汇。
Corporate Offices
Asia Pacific – Shanghai, Beijing,Shenyang China,.Royong ,Thailand.
Europe – Chelmsford, United Kingdom
North American-Michigan
Products:
Electronics ,
Powertrain controls
exhausting system
interior
英语是安汇选拔人才的第一关,员工必须具备很好的英语交流与沟通能力。 在聘用过程中,安汇看中的是一个人的综合素质和发展潜力,而不仅仅是以往的工作成绩。 其次:安汇会提供有竞争性的待遇。而且注意在设计薪酬时把公司的业绩表现和个人利益联系在一起,让员工的参与感更强。最后安汇鼓励员工继续深造,任何有助于工作的学习,公司都会支持,而且有机会享受学习津贴,公司提供海外工作,培训机会。我们希望有才能的员工,能加入安汇。
联系方式
- 公司地址:上班地址:无