Customer Service Support 客服助理/售后 (实习生)
镭富电子设备(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:仪器仪表/工业自动化
职位信息
- 发布日期:2016-12-01
- 工作地点:上海
- 招聘人数:1
- 工作经验:在读学生
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:客服专员/助理(非技术)
职位描述
Key Responsibilities and Accountabilities:
1.Check and close open notifications/ service orders and correct FSE’s wrong entry in regular time;
2.Check open RMA in regular time and assist other CSR for return, ensure open RMA will be returned on time;
3.Some Admin jobs like receiving office calls,booking hotels,lunch
4.Assist CSR team for some CS jobs like collecting new parts’s information from FSE for customs declaration purpose,making some quotations for the customers, place FCO orders,send FSE schedule/IW59… ,back up for other CSR in necessary time
Job qualifications:
1.Good English communication, especially in oral & written skills
2.Familar with MS Office applications, Word, Excel, PowerPoint, Outlook, etc.
在读大三学生优先, 120元/天
1.Check and close open notifications/ service orders and correct FSE’s wrong entry in regular time;
2.Check open RMA in regular time and assist other CSR for return, ensure open RMA will be returned on time;
3.Some Admin jobs like receiving office calls,booking hotels,lunch
4.Assist CSR team for some CS jobs like collecting new parts’s information from FSE for customs declaration purpose,making some quotations for the customers, place FCO orders,send FSE schedule/IW59… ,back up for other CSR in necessary time
Job qualifications:
1.Good English communication, especially in oral & written skills
2.Familar with MS Office applications, Word, Excel, PowerPoint, Outlook, etc.
在读大三学生优先, 120元/天
公司介绍
镭富电子设备(上海)有限公司成立于2003年3月。它是美国NASDAQ上市公司ELECTRO SCIENTIFIC INDUSTRIES, INC.(简称ESI)在中国成立的全资子公司。ESI致力于向全球电子市场提供高性能,高科技的生产设备。本公司设备用于半导体,被动元器件和电子电路组装的生产上,产品应用于电脑、通讯产品、汽车和其它广泛的消费品和工业产品上。
ESI is a pioneer and leading supplier of world-class production laser systems that help its microelectronics customers achieve compelling yield and productivity gains. The company's industry-leading, application-specific products enhance electronic-device performance in three key sectors -- semiconductors, components and electronic interconnect -- by enabling precision fine-tuning of device microfeatures in high-volume manufacturing environments. Founded in 1944, ESI is headquartered in Portland, Oregon. More information is available at ******************
ESI is a pioneer and leading supplier of world-class production laser systems that help its microelectronics customers achieve compelling yield and productivity gains. The company's industry-leading, application-specific products enhance electronic-device performance in three key sectors -- semiconductors, components and electronic interconnect -- by enabling precision fine-tuning of device microfeatures in high-volume manufacturing environments. Founded in 1944, ESI is headquartered in Portland, Oregon. More information is available at ******************
联系方式
- Email:tanke@esi.com
- 公司地址:地址:span客户现场