长沙 [切换城市] 长沙招聘长沙客服及技术支持招聘长沙售前/售后技术支持工程师招聘

Product Engineer

威能(北京)供暖设备有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:家具/家电/玩具/礼品  贸易/进出口

职位信息

  • 发布日期:2014-08-17
  • 工作地点:上海-静安区
  • 招聘人数:1
  • 职位月薪:面议
  • 职位类别:售前/售后技术支持工程师  

职位描述

The target of the job is to implement Water Heater product management independently, provide technical support and instruction to training, sales and market activities, be expert at heating/cooling system trouble shooting, have wide internal and external experts network.


Tasks:

Description:

Technical Support

Product Communication

Product Management

Others

Vocational training /
work skills:

Character / personality

Joint-visit with sales or dealers to give them support
Daily product technical support to marketing promotion activities (exhibition board, leaflet, website, published articles, marketing survey, video, demo project, seminar etc) with satisfied output evaluated by sales / marketing / others

Create sales tools (software, standard presentation materials, flash etc) on own initiative or introduced from outside and facilitate it

Be expert at system trouble shooting with abundant experience

Play a major role of technology master in marketing activities, national or local product standard/norm editing

Communicate with group product managers to keep updated to latest product knowledge

Good communicate with sales, dealer and marketing department to understand customer needs

Internal product technology training & sharing

Attend professional seminar regularly

Publish articles in professional media when needed

Good relationship with relevant authority and industry experts (such as keep in close touch with test centre, designers etc)


Product document management (translation, create etc)

Collect competitor’s product information, analyze and make comparison as well as information update

Provide constructive idea or opinions on product improvement

Product price management to identify the correct TP for sales company with product manager in product line

Implement new products launch procedure

Collection of related international, national and local product or design norm

Preparation for product training materials

Constructive proposal to new product plan/ roadmap

Product performance monitoring and collect feedback from market and provide analysis accordingly to sales, marketing and R&D department.

Product certification management to meet sales requirements

Cooperate and coordinate for new product R&D activity (function, field test execute etc.)

Product quality complaint treatment

As an expert to build up good credit standing and provide effective and reliable support to internal and external customers

Any ad hoc jobs that may be required by reporting manager

Above 5 years working experience in heating appliance, thermal engineering, HVAC or related jobs

At least 3 years product management
Bachelor degree of engineering, HVAC or boiler industrial is preferred

Ability to communicate in English both in written and oral

Know market very well, high customer-oriented sense

Good self-starter and team player, be able to handle multi-task without closed supervision & with timeline in mind

Intermediate Microsoft office skill

Senior autoCAD skill

Good presentation skill

Reach senior level of Vaillant technician after getting internal training in 0.5-1 year

Healthy and biz travel often should be acceptable

Honest, open-minded, industrious, detail-oriented

Creative, positive and active, good sense of supporting and internal service

公司介绍

德国威能,欧洲最大的国际化供热集团之一

德国威能,是为家居生活的舒适性提供智能化解决方案的国际化集团,在供热、通风、空调领域始终保持市场先导的地位,是欧洲最大的国际化供热集团之一。德国威能,在欧洲及全球壁挂炉市场始终处于领先的地位,每年共计销售超过 200 万台壁挂炉,占据欧洲市场份额的 27% ,全球市场份额 22% 。

130 多年来,德国威能已成为欧洲供暖行业的***品牌。以其先进的工业设计、技术研发和服务体系,为全球 80 多个国家的用户提供智能、现代、环保、节能的人性化采暖解决方案;更用科技为每个家庭带来无限舒适的生活,创造高品质的标准和未来。

威能中国,建立中国家庭的舒适新标准

德国威能集团,从 1995 年开始为中国市场带来与欧洲同步的供热产品系列,在中国的业务发展涵盖营销、服务、采购、生产和研发等领域,壁挂炉产品应用于全国主要知名高端房地产项目,累计安装超过15万多台。

德国威能,不仅为中国千百万个家庭带来高品质的产品、技术和服务,更注重推广以用户为核心的国际品牌价值、全球服务理念和节约能源、使用清洁能源的公共意识。与合作伙伴及用户一起,把威能的科技、人文、时尚的生活理念引入中国的现代家庭生活,尽享威能全球同步的设计理念、环保意识和服务体系,感悟德国工业的完美品质。威能(北京)供暖设备有限公司是威能集团在中国的销售公司,主要经营、销售集团旗下的欧洲***品牌 —— 德国威能系列燃气壁挂锅炉,落地式锅炉,燃气和电热水器,热泵,太阳能产品及使用可再生能源的相关设备,法国旗舰品牌 —— 法国索尼埃 • 杜瓦尔系列燃气壁挂锅炉,不同品牌的鲜明风格和多种性价比配置为中国的家庭提供更多舒适生活的选择方案。威能集团提供的多种品牌、多种类型的产品,能够适应中国市场地区差异、户型差异、燃气气质差异等各种地理及环境因素的复杂性特点,满足中高端用户市场的不同需要。威能集团还为用户提供产品的相关系统附件、配件及最新应用技术;使同一品牌的产品与附件之间能够进行有效的选配及应用;可满足用户根据家庭状况和生活环境的改变而不断更新的需求。

从 2003 年到现在,威能集团稳定扩展在中国的产品售后服务范围,已在北京、上海、西安、郑州、济南、乌鲁木齐、兰州、西宁、重庆、银川、南京、成都、武汉、杭州、合肥等主要城市建立起威能全国服务网络,并从 2007 年起面向全国用户推出 24 小时电话服务:全国统一服务热线 —400 700 1890 。为合作伙伴提供稳固的技术支持、持续的产品培训和快捷的产品供应,为用户提供生活舒适的永久保障,创建更高的生活标准。 2007 年,威能集团在中国无锡投巨资设立的工厂正式启动,中国已经成为威能集团在亚太地区的生产和营销中心,和全球生产和研发网络的重心

联系方式

  • 公司地址:上班地址:河南省南阳市