长沙招聘

Business Segment

Healthcare Global Services

About Us

GE医疗集团客户服务部简介
以"心体验享所愿"为服务理念，GE医疗集团客户服务部致力于为客户创造安全、便利的服务环境，以高水准的增值服务帮助客户同步提升社会和经济效益。GE客户服务部引领行业，为GE全系列产品包括CT, 磁共振、X光机等大型影像设备和超声、监护、心电诊断、呼吸机、麻醉机等临床监护设备提供维修、保养和优异运营咨询等全方位服务解决方案。客户服务部在全球范围内拥有53个备件分拨处理中心，备件库存金额达48亿美金，在中国，储备总量为25，000个备件，金额逾10亿人民币，专业工具库房储存4500余套工具，价值总计300万美金。近千名工程师遍布全国35个工作站，为中国医院提供专业而便捷的维修服务和更加放心的供货保障。作为GE医疗中国最大的团队，我们正敞开大门期待着你的加入，你做好准备了吗？

Essential Responsibilities

• Provide customers with high quality, value added service solutions of ultrasound or patient monitor products
• Service, troubleshoot, repair customer equipment to conform to engineering specifications using various electronic, electrical, and mechanical test equipment
• Repair PCB by following the schematics and test procedure
• Keep accurate and up-to-date records of repairs performed and regularly maintain technical and business documentations.
• Provide phone support to customers and reps in order to assist customers and minimize down-time on customer side

Qualifications/Requirements

• Bachelor degree with 2-5 years work experience
• Electronics or electromechanical background.
• Use of electrical test equipment. Knowledge of test and inspection procedures. Computer network literate, reading of schematics, blueprints, drawings, and sketches.
• Fluent in written and oral English
• Customer Service mindset and excellent communication and interpersonal skills

Desired Characteristics

N/A

GE医疗集团提供革新性的医疗技术和服务，以满足需求，使全世界更多的人能以更可负担的成本获得更好的医疗服务。GE专注于世界至关重要的问题，以优秀人才和领先技术致力于应对行业重大挑战。GE医疗集团在医学成像、软件和信息技术、患者监护和诊断、药物研发、生物制药技术、卓越运营解决方案等多个领域，助力专业医务人员为患者提供优质的医疗服务。