呼叫中心普通话坐席(蒙古语)
路华救援(北京)有限公司上海分公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:保险
职位信息
- 发布日期:2014-02-19
- 工作地点:上海-长宁区
- 招聘人数:100
- 学历要求:中专
- 语言要求:其它熟练
普通话 - 职位类别:咨询热线/呼叫中心服务人员
职位描述
任职要求:
待人热情,口齿清晰
具有良好沟通能力,较好地倾听与言语理解,人际关系界面良好
良好的客户服务意识,性情平和,具有良好的心态
具有团队精神,工作认真负责、积极进取。
熟练使用办公软件及计算机操作
年龄30周岁以下
可以适应倒班工作
有客户服务经验者优先
需蒙古语为母语者
具有良好沟通能力,较好地倾听与言语理解,人际关系界面良好
良好的客户服务意识,性情平和,具有良好的心态
具有团队精神,工作认真负责、积极进取。
熟练使用办公软件及计算机操作
年龄30周岁以下
可以适应倒班工作
有客户服务经验者优先
需蒙古语为母语者
工作描述:
道路救援案件及旅行救援案件协调处理:1)接听客户来电,了解诉求;2)根据客户情况安排相应救援服务服务;3) 将服务分派给指定服务商;4)跟踪服务过程直至服务结束;5)客户满意度回访。
公司介绍
ROAD CHINA ASSISTANCE( http://www.roadchina.com.cn)
MAPFRE ASISTENCIA commenced operations in China on the 25th of August 2004. The company's activities in this country focus on the provision of Assistance Services to individuals and companies.
MAPFRE ASISTENCIA is a multinational insurance, reinsurance and services company founded in Madrid (Spain) in 1989, which today operates in Europe, America, Asia, and Africa.
We are specialist and international leader in Assistance and Specialty Risks which offers its clients integral solutions in four business sectors: motor, home, health and travel.In MAPFRE ASISTENCIA we have available a wide range of products which show just how extensive our knowledge of the insurance sector is. It is for this reason we were awarded the ITIJ Award certifying us as the best international assistance company.
All our professional employees have a commitment to your satisfaction, which we obtain by following three basic principles: outstanding quality in our services and actions; constant innovation and creativity in our products; and our own technological developments.
MAPFRE ASISTENCIA belongs to MAPFRE GROUP(http://www.mapfre.com), an independent Spanish corporate group that undertakes insurance activities mainly in Europe and Latin America, in both of which it is one of the leading companies. Mapfre was enlisted in Fortune's 500 Global list. (No. 463 on 2008 edition,No.394 on 2009 edition, No.357 on 2010 edition)
路华救援(北京)有限公司(ROAD CHINA ASSISTANCE)成立于2004年8月,是曼福集团在中国的分支机构,主要致力于中国境内的道路救援业务及中国公民的境外旅行救援业务。公司总部注册在北京,管理与运营中心在上海。
路华救援的母公司曼福集团(www.mapfre.com )是西班牙的知名财团。根据美国财富杂志公布的2010年世界五百强名单中排名第357位(2009年排名第394位)。
曼福早在上世纪80年代就已经开始与中国本土的企业展开了不同领域的合作,在中国经济日益蓬勃的大环境下,2004年4月,曼福集团正式进入中国市场。关于集团及业务的详细介绍请点击上文英文版中相应链接。
公司网站:http://www.roadchina.com.cn
公司地址: 上海延安西路1538号副楼3-4楼
E-mail: hr@roadchina.com.cn
MAPFRE ASISTENCIA commenced operations in China on the 25th of August 2004. The company's activities in this country focus on the provision of Assistance Services to individuals and companies.
MAPFRE ASISTENCIA is a multinational insurance, reinsurance and services company founded in Madrid (Spain) in 1989, which today operates in Europe, America, Asia, and Africa.
We are specialist and international leader in Assistance and Specialty Risks which offers its clients integral solutions in four business sectors: motor, home, health and travel.In MAPFRE ASISTENCIA we have available a wide range of products which show just how extensive our knowledge of the insurance sector is. It is for this reason we were awarded the ITIJ Award certifying us as the best international assistance company.
All our professional employees have a commitment to your satisfaction, which we obtain by following three basic principles: outstanding quality in our services and actions; constant innovation and creativity in our products; and our own technological developments.
MAPFRE ASISTENCIA belongs to MAPFRE GROUP(http://www.mapfre.com), an independent Spanish corporate group that undertakes insurance activities mainly in Europe and Latin America, in both of which it is one of the leading companies. Mapfre was enlisted in Fortune's 500 Global list. (No. 463 on 2008 edition,No.394 on 2009 edition, No.357 on 2010 edition)
路华救援(北京)有限公司(ROAD CHINA ASSISTANCE)成立于2004年8月,是曼福集团在中国的分支机构,主要致力于中国境内的道路救援业务及中国公民的境外旅行救援业务。公司总部注册在北京,管理与运营中心在上海。
路华救援的母公司曼福集团(www.mapfre.com )是西班牙的知名财团。根据美国财富杂志公布的2010年世界五百强名单中排名第357位(2009年排名第394位)。
曼福早在上世纪80年代就已经开始与中国本土的企业展开了不同领域的合作,在中国经济日益蓬勃的大环境下,2004年4月,曼福集团正式进入中国市场。关于集团及业务的详细介绍请点击上文英文版中相应链接。
公司网站:http://www.roadchina.com.cn
公司地址: 上海延安西路1538号副楼3-4楼
E-mail: hr@roadchina.com.cn
联系方式
- Email:hr@roadchina.com.cn
- 公司地址:地址: 上海延安西路1538号副楼3-4楼