长沙招聘

Education and experience:
Bachelor's degree or equivalent relevant experience required. Bachelors/Engineering Degree in Bio Medical/Electrical/Mechanical or Medical Technology is preferred. Practical experience of interfacing with customers preferred.

Additional Skills:
Trouble shooting/problem solving, ability to succeed in team situations and excel independently, computer skills (Word, Excel, Power Point, Internet, Remote Computing i.e VPN, remote troubleshooting etc.), effective communication skills and strongly demonstrated interpersonal skills.

Language:
Basic English skills are preferred (written and oral). Proficiency in local language required.

Core job responsibilities:
?Provide superior customer service, through applying effective communication skills in order to build loyalty while proactively managing and resolving high-stress situations
?Delight our customers by providing support including installation, Preventive Maintenance, Technical Service Bulletins and repair by documenting, following-up, and closing calls as per Abbott Diagnostics quality system
?Partner cross-functionally and internally while maintaining positive relationships and ensure issues are resolved efficiently and satisfactorily while exceeding customer needs
?Successfully achieve the established business metrics including service sales, cost of service and key performance indicators for assigned customers/accounts
?Champion utilization of remote support tools to proactively improve instrument up time
?Proactively improve expertise through continuous learning and certifications

服务于全球医疗保健需求
我们是一家全球性的多元化医疗保健公司，致力于探索维持健康的新药品、新技术和新方法。我们的产品跨越整个医疗护理领域，从营养品和诊断产品到医疗器械和医药治疗方案。我们全线产品系列贯穿各个年龄段，满足从婴幼儿到老年人的重要健康需求。
公司在全球范围内拥有销售、制造、研发以及分销等网点，我们时刻为客户和患者着想，因此我们会随时出现在他们最需要的地方。我们的全球影响力和客户服务能力获得了广泛认可。

科学传递关爱
在我们120多年的发展历程中，雅培人一直为着一个永恒的目标而不懈地努力：推动医疗科学进步，帮助人们更健康地生活。这也是我们公司优良传统的一部分并且将继续推动我们不断向前。今天，雅培全球70,000名雅培员工共同激情投入"科学传递关爱"的行动。
这是雅培的承诺，我们相信生命拥有无限潜能，我们愿意为这份崇高的事业贡献力量。

良好的工作环境
在雅培，我们提供优良的工作环境，并被公认为优秀雇主，对此我们倍感自豪。我们以承诺提供优越的工作场所而获得了众多本地，全国及国际性的荣誉。雅培员工知道他们所得到的都是最好的—从获奖医疗保健福利到各种便利和福利服务及长期退休福利。

致力于全球领先的健康事业
我们把对生活的改善延伸到人道主义事业。作为一个生产创新型医疗保健产品的领导者，雅培认为这是我们特殊和使命来帮助人们—无论他们处于贫穷或是灾难。我们都将坚定不移地通过创新和多项社会活动来完成这项职责。

雅培成熟药品部
雅培成熟药品部（EPD）目前在中国有1200名左右员工, 拥有消化及肝病，妇科及神经科，心血管及泌尿科，疫苗产品领域的13个产品。我们诚邀充满激情，实干的精英加入我们的团队。

更多职位信息查询及申请，请点击此处：
https://www.abbottcareers.com/

欢迎在linkedIn上关注雅培：
http://www.linkedin.com/company/abbott-