长沙招聘

Business Segment

Healthcare Life Sciences

About Us

GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the company's website at www.ge.com

Role Summary/Purpose

Responsible for providing the formal technical and application support during the sales process within the greater China. Responsibilities may include providing the required pre-sale product demonstrations (or application/design-in support) as well as post-sale training and/or customer service activities to support sales objectives. Responsibilities also include ongoing post-sale customer support and call center support. Furthermore, the experiences when working together with customers should

Essential Responsibilities

• Regularly communicate with KOLs, marketing team, modality team for creative solutions ideas
• Deliver the application support to the customers by online and telephone.
• Provide technical and application support during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed
• Develop, coordinate and deliver product technical support to customers on product ordering and trouble -shooting, to improve customer satisfaction and maintain customer relationships
• Use market and product knowledge to assist E-commerce team in developing sales, marketing and customer service strategies
• Produce well-written reports and provide regular feedback on customer satisfaction and needs

Qualifications/Requirements

1.Minimum of 2 years technical experience with demonstrated technical skill in specific research
2. Proficiency in computer skills in Microsoft Office Suite products
3. Ability to communicate effectively

Desired Characteristics

1. Master's degree or above (or equivalent working experiences) in Chemistry and Biology is preferred.
2. Demonstrated ability to understand and present complex material in understandable terms
3. Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
4. Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
5. Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
6. Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
7. Team oriented with a customer satisfaction mindset
8. Ability to multi-task effectively and manage multiple priorities at one time
9. Willingness to be flexible/adapt to changing work environments
10. Research experience in industry laboratories/university setting preferred

GE医疗集团提供革新性的医疗技术和服务，以满足需求，使全世界更多的人能以更可负担的成本获得更好的医疗服务。GE专注于世界至关重要的问题，以优秀人才和领先技术致力于应对行业重大挑战。GE医疗集团在医学成像、软件和信息技术、患者监护和诊断、药物研发、生物制药技术、卓越运营解决方案等多个领域，助力专业医务人员为患者提供优质的医疗服务。