Customer Service
西德福液压件(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2014-05-23
- 工作地点:长沙
- 招聘人数:1
- 职位月薪:面议
- 职位类别:客服专员/助理(非技术)
职位描述
Responsibilities:
1. Responsible for entering the order into SAP correctly and timely, and send the order confirmation to customer
2. Make sure all of the company's commercial policies on delivery by the Customer Service team;
3. Provide zero failure policy for VIP customers;
4. Assist sales to coordinate with purchasing and production, improve the on-time delivery rate for customer orders
5. Handle on the customer complain and improve customer’s satisfaction
Requirements:
1. College/Bachelor degree or above, majored in Mechanical Engineering;
2. At least 2 years related working experience;
3. Strong capability to capture customers' need and manage customer relationship;
4. Mature, aggressive, hardworking and with good analytical skills;
5. Able to work both in a team and an independent environment;
6. Skilled in MS office and English speaking and reading.
公司介绍
本公司是一家源于德国的跨国集团公司,致力于机械行业的元件供应商,集设计、生产、销售业务为一体,为客户提供整体解决方案。
公司福利:
1、缴纳五险一金、
2、享受带薪年休假、婚产假、病丧假和其他法定节假日;
3、提供班车
4、员工健康体检;
5、补充商业保险;
6、绩效奖金;
7、节日礼品;
8、双休,做五休二
联系方式
- 公司地址:南京南京