IT技术支持工程师
艾威梯科技(北京)有限公司
- 公司规模:50-150人
- 公司行业:计算机软件
职位信息
- 发布日期:2015-07-07
- 工作地点:北京-海淀区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 职位月薪:面议
- 职位类别:技术支持/维护工程师
职位描述
岗位职责:
1、售前技术交流,及时答复销售人员的项目咨询,与销售人员一起拜访客户,快速准确了解客户的需求,现场解答客户提出的技术问题,协助销售部门演示并讲解
,用户现场答疑,向销售人员讲解需求内容,进行需求分析。
1、对公司研发系统和产品(包括硬件和软件)进行现场安装、测试、维护、培训等工作。
2、制定现场实施计划,并进行现场实施;
3、制定客户培训计划,并对客户进行现场培训;
4、对公司产品做相关的售后服务和技术支持,并且做好相应故障分析和排除的服务报告;
5、协同开发部门、测试部门做好项目实施中遇到的各种问题的解决;
6、充分理解客户需求,并能做出概括和总结。
7、收集整理客户意见、建议并及时反馈给公司,同时跟踪进展。
职位要求:
1、 具备大专或以上计算机或相关专业学历。
2、 1年以上IT技术支持工作经验,通信、网络、计算机方面基础知识扎实,有一定的学习能力;计算机软件系统的安装、培训和维护经验。
3、 有优秀的语言表达能力及沟通能力,有较强的团队协作精神,良好的客户服务意识,并有一定的销售意识。
4、 较强的独立工作能力和执行力,能吃苦,身体健康,可随时出差,可接受全国派遣。
1、售前技术交流,及时答复销售人员的项目咨询,与销售人员一起拜访客户,快速准确了解客户的需求,现场解答客户提出的技术问题,协助销售部门演示并讲解
,用户现场答疑,向销售人员讲解需求内容,进行需求分析。
1、对公司研发系统和产品(包括硬件和软件)进行现场安装、测试、维护、培训等工作。
2、制定现场实施计划,并进行现场实施;
3、制定客户培训计划,并对客户进行现场培训;
4、对公司产品做相关的售后服务和技术支持,并且做好相应故障分析和排除的服务报告;
5、协同开发部门、测试部门做好项目实施中遇到的各种问题的解决;
6、充分理解客户需求,并能做出概括和总结。
7、收集整理客户意见、建议并及时反馈给公司,同时跟踪进展。
职位要求:
1、 具备大专或以上计算机或相关专业学历。
2、 1年以上IT技术支持工作经验,通信、网络、计算机方面基础知识扎实,有一定的学习能力;计算机软件系统的安装、培训和维护经验。
3、 有优秀的语言表达能力及沟通能力,有较强的团队协作精神,良好的客户服务意识,并有一定的销售意识。
4、 较强的独立工作能力和执行力,能吃苦,身体健康,可随时出差,可接受全国派遣。
公司介绍
艾威梯(www.ivtcorporation.com)是世界领先的拥有自主知识产权的蓝牙软硬件及系统解决方案提供商,是蓝牙国际组织SIG的高级会员,是中国(包括港澳台地区)唯一参与蓝牙核心协议制定的公司。艾威梯与其它在标准制订过程中做出突出贡献的国际知名公司如Intel、IBM、Broadcom、Ericsson、Qualcomm等被并列为优秀开发者,由SIG组织在其官方网站首页予以公示。2008年艾威梯成为英特尔(Intel)指定的MID蓝牙软件全球供应商。
艾威梯在全球范围内拥有一百五十多家客户,包括许多著名的跨国公司和世界500强企业,英特尔、三星、LG、英国电信、联想, 惠普,摩托等。公司主要产品有:蓝牙3.0协议栈,全球最流行的蓝牙应用软件BlueSoleil(www.BlueSoleil.com),行销145个国家。
在中国首届蓝牙峰会上,BlueSoleil获得创新金奖及用户喜爱产品金奖。国际首例推出并量产的应用于固网与移动融合(FMC)的蓝牙手机与网关,引发信息传播方式革命性改变的蓝牙多媒体发射仪,远程健康救助系统。其中“扁鹊飞救”远程健康救助系统于2009年5月被列入北京市第三批自主创新产品,并在中国天鸽奖首届蓝牙创意设计大赛中荣获金奖。
公司非常重视科研成果保护,形成了自主知识产权。公司于2004年在被选为“北京市专利试点单位”,2006年PCT国际专利申请位居北京市前十位。
艾威梯公司现有管理人员有在国外学习及工作过的“海归”人士;技术人员约占全部员工的80%以上;在项目开发中,采用软件工程CMMI管理方法及六西格玛管理方法。
Possessing proprietary intellectual property rights, IVT Corporation is a major global supplier of Bluetooth software, Fixed-Mobile Convergence terminal solutions, proximity marketing systems and mobile healthcare system. IVT is an associate member of Bluetooth Special Interest Group (SIG), and has been actively involved in developing the Bluetooth standards on a number of Working Groups and Study Groups. Moreover, IVT is the unique organization in China (including Hong Kong, Marco and Taiwan) who participates in the development of Bluetooth core specifications. In the year 2008, IVT has been recognized by the Bluetooth SIG as one of major contributors on developing the latest Bluetooth technology, together with other famous companies such as Intel, IBM, Broadcom, Ericsson, Qualcomm, and etc.
Since 1999, IVT has continually developed leading edge products. These include Bluetooth V3.0 host stack and profiles source code, application software BlueSoleil (www.BlueSoleil.com) which has shipped in excess of 30 million copies as of today to over one hundred and forty-five countries - for PCs, laptops, PDAs, MID, Personal Navigation Devices and Smart phones, Bluetooth CTP (Cordless Telephony Profile) enabled GSM phones, and PSTN/SIP/UMA Access Points, and mobile health care system. IVT's products and solutions are widely adopted with over one hundred and fifty customers worldwide, including Intel, Lenovo, HP, British Telecom, Motorola, Samsung, LG, Ricoh, Pansonic, Mitac, Wistron…. IVT also provides design services, interoperability testing services, and Bluetooth BQB qualification support via its Interoperability Testing Center. Many of the world leading Bluetooth chip makers, such as Accelsemi, Avago, CSR, 3DSP, Intel, Marvell, and ISSC work with IVT and supply IVT’s Bluetooth software to their customers; since 2008, IVT has become the Intel designated MID worldwide Bluetooth solution provider on Moblin.
IVT has globally applied for 89 invention patents, including 57 domestic patents, 19 applications of PCT international patent, and 13 applications of overseas patent. IVT has also possessed 4 product-related software copyrights and 2 international trademarks.
所述人员要求拥有良好的合作精神,请应聘者将简历按“职位名称-姓名-获知招聘信息渠道”为主题将邮件发至公司邮箱。
艾威梯在全球范围内拥有一百五十多家客户,包括许多著名的跨国公司和世界500强企业,英特尔、三星、LG、英国电信、联想, 惠普,摩托等。公司主要产品有:蓝牙3.0协议栈,全球最流行的蓝牙应用软件BlueSoleil(www.BlueSoleil.com),行销145个国家。
在中国首届蓝牙峰会上,BlueSoleil获得创新金奖及用户喜爱产品金奖。国际首例推出并量产的应用于固网与移动融合(FMC)的蓝牙手机与网关,引发信息传播方式革命性改变的蓝牙多媒体发射仪,远程健康救助系统。其中“扁鹊飞救”远程健康救助系统于2009年5月被列入北京市第三批自主创新产品,并在中国天鸽奖首届蓝牙创意设计大赛中荣获金奖。
公司非常重视科研成果保护,形成了自主知识产权。公司于2004年在被选为“北京市专利试点单位”,2006年PCT国际专利申请位居北京市前十位。
艾威梯公司现有管理人员有在国外学习及工作过的“海归”人士;技术人员约占全部员工的80%以上;在项目开发中,采用软件工程CMMI管理方法及六西格玛管理方法。
Possessing proprietary intellectual property rights, IVT Corporation is a major global supplier of Bluetooth software, Fixed-Mobile Convergence terminal solutions, proximity marketing systems and mobile healthcare system. IVT is an associate member of Bluetooth Special Interest Group (SIG), and has been actively involved in developing the Bluetooth standards on a number of Working Groups and Study Groups. Moreover, IVT is the unique organization in China (including Hong Kong, Marco and Taiwan) who participates in the development of Bluetooth core specifications. In the year 2008, IVT has been recognized by the Bluetooth SIG as one of major contributors on developing the latest Bluetooth technology, together with other famous companies such as Intel, IBM, Broadcom, Ericsson, Qualcomm, and etc.
Since 1999, IVT has continually developed leading edge products. These include Bluetooth V3.0 host stack and profiles source code, application software BlueSoleil (www.BlueSoleil.com) which has shipped in excess of 30 million copies as of today to over one hundred and forty-five countries - for PCs, laptops, PDAs, MID, Personal Navigation Devices and Smart phones, Bluetooth CTP (Cordless Telephony Profile) enabled GSM phones, and PSTN/SIP/UMA Access Points, and mobile health care system. IVT's products and solutions are widely adopted with over one hundred and fifty customers worldwide, including Intel, Lenovo, HP, British Telecom, Motorola, Samsung, LG, Ricoh, Pansonic, Mitac, Wistron…. IVT also provides design services, interoperability testing services, and Bluetooth BQB qualification support via its Interoperability Testing Center. Many of the world leading Bluetooth chip makers, such as Accelsemi, Avago, CSR, 3DSP, Intel, Marvell, and ISSC work with IVT and supply IVT’s Bluetooth software to their customers; since 2008, IVT has become the Intel designated MID worldwide Bluetooth solution provider on Moblin.
IVT has globally applied for 89 invention patents, including 57 domestic patents, 19 applications of PCT international patent, and 13 applications of overseas patent. IVT has also possessed 4 product-related software copyrights and 2 international trademarks.
所述人员要求拥有良好的合作精神,请应聘者将简历按“职位名称-姓名-获知招聘信息渠道”为主题将邮件发至公司邮箱。
联系方式
- 公司地址:上班地址:北京市海淀区