长沙招聘

JOB MISSION
Reporting directly to the Area Manager, responsible for managing the day-to-day operations of a store including sales, expense control, maintaining inventory levels, customer service and training and scheduling personnel to ensure operational excellence, customer satisfaction, maximize sales and productivity and profitability.

MAIN RESPONSIBILITIES
1.Set up yearly sales target and yearly work goals for store.
2.Lead team to reach sales target and KPI goals
3.Analysis sales performance on weekly, monthly and yearly basis
4.Consistently maintain highest degree of customer service to guaranty customer's loyalty
5.Arrange doing product training, role play and MOI training in store to build up staff's selling techniques in briefing and when store with low traffic
6.Consistently feedback to store staff to coach them to meet company's need
7.Develop and motivate staff through goal setting, on job training and regular work feedback to help them to reach the next level.
8.CRM management: to build up and maintain VIP customers
9.Store stock management: well know about best sellers /slow moving items in store and proactively communicate with Merchandising dept for stock transfer in/out to boost highest sales and ST performance, daily/monthly stock-take/ prevent stock loss/ stock analysis
10.Attend weekly/quarterly meeting in office and deliver the information to store staff to reach common goals
11.Ensure store is in high standard of clean and tidy condition and visual merchandising meets and presents brand image all the time. Store furniture maintenance.
12.Staff grooming standard to meet company request all the time to keep brand image
13.Keep awareness of market trends in this industry, understanding customer needs and observing competitor's commercial activities
14.Set up work planning to well arrange work with efficiency and minimum staff OT. Weekly and quarterly work planning set up. Staff's AL arrangement
15.Daily briefing and monthly meeting in store, to recap and deliver timely information to store staff and ensure store daily operation work smoothly and follow company policy.
16.Store work roaster arrangement and well control staff attendance
17.Assist in store event
18.Store staff recruitment
19.Have team work spirit, good relationship with other shops, office department and LL.
20.Know how to delegate work
21.Customer complaint handling
22.Others
Build strong cross functional relationships within the organization
Any other duties/matters may be assigned from time to time

PROFESSIONAL REQUIREMENTS
At least 3 years experience in the management of sales;
Excellent communication ability, presentation and people skills;
Good computer skills
Fluent Mandarin and English in writting, speaking and listening
Luxury sense
Good customer service sense
Integral, responsible and proactive.

PERSONAL REQUIREMENTS
ATTITUDE
Teamwork - work together with others to reach a common goal
Open Mind - receptive to constructive feedback and willing to try out new ideas
Progressive - continuously look for ways to improve and keep up with changes
Flexibility - adapt to changes daily while maintaining a positive attitude and working towards the set goal
Empathy - take into consideration and act reasonably according to feelings / needs of your colleagues
Straightforward - express opinion directly to the point while respecting others
Stress Resistance - remain calm and positive in challenging situations
Loyalty - believe and stand up for the company’s best interest among colleagues and towards outsiders

LEADERSHIP / MANAGEMENT
Overview - grasp of the big picture
Plan & Organize - keep a good overview while looking into relevant details and adapting to changes
Delegation - allocate tasks to optimize each staff’s ability and complete task in efficient and effective ways
Staff Development - believe in people and give constructive feedback (+ and -) t
Decision Making - use common sense and logical thinking to staff to bring out the best in them
Ability to Convince / Influence - push through ideas with rational and logical points come up with solutions to problems
Courage - have the guts to make reasonable demands and push through new changes to improve

BUSINESS
Business minded - work to maximize selling opportunities and anticipate customers needs
Communication - express oneself clearly, fluently and logically
Customer Service - go the extra mile to satisfy / surprise customers while adhering to company policy

DRIVE / AMBITION
Able & Willing to Learn - humble and eager to learn to improve
Proactive - use own initiative to take action and push through new things with common sense
Creativity - come up with different ideas and able to see things from different angle (not just own angle)

萨尔瓦托勒· 菲拉格慕有限公司

萨尔瓦托勒· 菲拉格慕有限公司是菲拉格慕集团的母公司，其是全球奢侈品市场的领导者之一，其历史可追溯至1927年。

集团积极致力于鞋履、皮革制品、成衣、丝织品及配饰、以及男***香氛的创新及生产。集团的产品还包括由特许制造商生产的眼镜和腕表。

品牌的创新始终具有***性，并伴随着完美的混合风格，由高超的品质以及“意大利制造”的卓越工艺所赋予的创造力和创新性，始终成为集团产品的标志。

截至2019年6月30日，菲拉格慕集团在全球拥有约4,000名员工以及661间专门店，其业务机构遍及意大利乃至全世界，不论是欧洲、美洲还是亚洲，全球各地都有菲拉格慕品牌的足迹。