长沙招聘

商务和财政Business and Financial :

优化销售，在品牌范围内做出可控贡献。 Optimises sales and controllable contribution within the store.

负责全部盈亏责任。Full P&L accountability.



? 认识，创造和管理用于提高KPI结果的店铺商业计划的执行，以最大化商机。Identifies, creates and manages the execution of store business plan that drives KPI results, and that maximises business opportunities
? 使用主要商业报告和工资工具评估并解释店铺销售和每日工资目标Evaluates and interprets store sales and payroll goals daily using key business reports and payroll tools
? 独立判断和决定推动结果的业务发展计划。Exercises independent judgement and discretion to develop business plans that drive results
? 负责可控成本。Accountable for controllable costs
? 管理店铺的所有可控花费（如物料供应，维修，装修，电话等）Manages all controllable expenses of store (i.e. store supply, maintenance, fixtures, phone, etc.)
? 传达收缩结果Deliver to shrink result
? 监督员工间的有序竞争，以达到提拔有发展方向和有潜力的员工。Monitors competition to identify promotions, trends, and potential employees

? 实现预算销售，符合年度预算。Achieve budgeted sales in line with annual budget.
? 达到或超出的预算开支在其他所有可控的成本线内。Achieves or betters budgeted expenditure in all other controllable cost lines.
? 达到中国区的预算工资。Achieves budgeted payroll of China field.
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顾客和市场Customer and Market:

确保店铺提供最佳顾客服务。Ensures that the store is delivering the best possible customer experience.


? 通过领导出色的内部和外部客户体验体现品牌忠诚。Drives brand loyalty by leading outstanding internal and external customer experience
? 领导店铺团队提供最佳的顾客店铺体验：Leads store team to deliver the best customer store experience through:
Ø 空间和设备的视觉执行和最佳商业用途Visual execution and optimal commercial use of both space and fixtures
Ø 试衣间服务Fitting rooms service
Ø 销售技巧Selling skills
Ø 店铺楼层补给和生产力Shop floor replenishment and productivity
Ø 顾客搭配/ 个人形象师Customer outfitting / Personal Stylists
Ø 设置并嵌入品牌水准Sets and embeds Brand standards
? 领导社区的参与度，以推动品牌意识和忠诚Leads community involvement to drive brand awareness and loyalty
? 设置组织和店铺目标；提供对经理团队的领导和指导Sets organizational and store objectives; Provides leadership and direction to management team
? 尊重所有内部和外部顾客，促进并采取必要措施来确保积极地工作环境。Treats all internal and external customers with respect, contributes to and takes action as needed to ensure positive work environment

? 交易量相比去年增加。Increase on conversion to previous year.
? UPT相比去年增加。Increase on UPT to previous year.
? 提高神秘顾客评价Improves mystery shop results.
? 达到DVC总成绩Achieves overall score on DVC sign off.
? 补货结果控制在可控范围内Replenishment results within agreed limits of acceptable levels.


领导能力和员工Leadership and Employee :

建设和发展一个高绩效店铺团队。
Builds and develops a high performance team in the store.
? 通过展示出引人注目的愿景和目标激励和激发他人。Inspire and motivate others by presenting a compelling vision and direction
? 使用目的，价值和行为来作为一个过滤示范在所有内外部的顾客问题。Models and uses Purpose, Values and Behaviours as filter in all interval and external customer situations
? 与团队成员合作，发展一个高绩效并致力创造以客户为中心文化的团队。Works through team members to develop a high performing team that creates a customer-centric culture
? 为员工职业道路开发继任计划，积极促进主管和管理员工的成长和发展。Develops succession plans for employee career path and actively facilitates the growth and development of all supervisory and managerial employees
? 为直接汇报创造发展，培训和表现提高计划。Creates development, training, and performance improvement plans for direct reports
? 通过为所有店铺员工确保合适的业绩交流，发展，职业道路，承认并提供奖励，提供高层次的员工参与。Delivers high level of employee engagement throughout store by ensuring appropriate performance communication , development, career-paths, recognition and rewards for all store employees
? 创建整体招聘计划和招聘简介以满足业务和店铺的具体要求。领导团队招聘，并批准最后招聘决定。Creates overall hiring plan and hiring profiles to meet specific needs of business and store; Leads team members in hiring efforts and approves final hiring decisions
? 雇佣，培训，发展并评估店铺领导团队，并即时提供培训，反馈和认可。Hires, trains, develops and assesses the store leadership team, and provides in the moment coaching., feedback and recognition
? 领导管理团队，并直接与所有管理人员和主管合作，以开发他们的领导能力和管理技能。Leads management team and works directly with all managerial and supervisory employees to develop their leadership and managerial skills
? 领导团队成员提供表现纪律；批准最终决定。Leads team members in delivering performance discipline; approves final termination decisions
? 作为区域领导的沟通者促进和层叠店铺沟通Facilitates and cascades communication across the store organization and acts as liaison to field leadership
? 代表并监督适当的职责行为Delegates and oversees execution of responsibilities as appropriate


? 员工和经理流动率。Employee and Management turnover stats
? 审查IDP和利益相关者。IDP and stakeholder reviews
? 在店铺积极表现能力Positive competency movement in the store
? 内部招聘 vs 外部招聘Internal vs external hires
? 提供内部晋升的数目Number of internal promotions
? 在店铺表现适合的积极管理。Active performance management in place in the store
? 反馈离职面谈Exit interview feedback
? 为地区小组设置清晰的职业生涯规划。Clear career path plans for store management team.

管理和操作Managing and Operating :

运作一个有效多产的团队来支持业务需要。聚焦风险管理。Demonstrates an effective and productive team supporting the business and demonstrates that Risk Management is a focus.
? 采取必要行动和合作伙伴以强制执行所有公司的政策和程序，包括外地雇员的政策指南和商业行为准则。Takes action and partners as needed to enforce all company policies and procedures, including the Field Employee Policy Guide, and the Code of Business Conduct
? 解读和沟通品牌运营标准，以确保得到合适的定制。推动品牌的一致性并解读必要指令，以确保适当的品牌标准。Interprets and communicates brand operating standards, ensuring they are appropriately customized; drives for brand consistency and interprets directives as needed to ensure appropriate brand standards
? 确保最大化商机和优化客户体验的时间表。提供领导和调度问题的指导。Ensures a schedule that maximises business opportunities and optimizes the customer experience; provides leadership and direction on scheduling issues
? 遵守风险管理和健康安全问题。Achieve compliance in Risk Management and Health & Safety
? 确保货架可用性，数据完整性，收缩控制和P&P遵守。Ensures shelf availability, data integrity, shrink control,
? 有效管理店铺薪资。Delivers effective payroll management in store.
? 通过有效的防损计划控制损失。Controls losses through effective loss prevention plans.
? 监管并实施季度Ops审计。 Monitors and implements quarterly Ops audit
? 处理店铺员工纠纷和升级的客户问题。Handles store-level employee disputes and escalated customer situations
? 区域审计同比增加Audits have an increase year on year in region
? 区域收缩同比降低Shrinkage declining year on year in Region
? 健康安全报告上无记录No of Health and Safety incidents reported
? 没有不满足健康和安全的店铺No of non compliant Health and Safety stores

经验EXPERIENCE

Required knowledge, skills & abilities:

? 丰富的领导和交流技巧。Proven leadership and communication skills
? 在店铺系统，政策，程序上有经验。Expert in store systems , policy and procedures
? 必须具备优秀的口头和书面交流技巧，并有能力影响所有层面的管理人员和员工。Must have excellent verbal and written communication skills and the ability to influence all levels of management and staff
? 能够分析财务数据以得出结论。Ability to analyze financial data to drive results
? 强大的问题解决，组织，时间管理和沟通技巧。Strong problem-solving , organizational, time management and communication skills
? 必须有独立工作的能力和及时作出有效决策的紧迫感。Must have high sense of urgency with demonstrated ability to work independently and to make effective decisions in a timely manner
? 能够独立做出商业和员工相关判断Ability to exercise independent judgement to make business and employee-related decisions
? 能够委托和决定任务和责任的优先次序。Ability to delegate and prioritize tasks and responsibilities
? 有效分配时间，处理多重需求和抉择优先事项。Allocates time effectively, handles multiple demands and competing priorities

Experience required:
? 有作为店铺经理的管理执行经验。Demonstrated management skills as Store Manager
? 丰富的人员发展追踪记录，人力资源规划，时间管理和优秀的领导能力素质。Proven track record in people development, manpower planning time management and strong leadership qualitiesSchedule Requirement

? 能够根据工作要求适应弹性工作时间，工作时间可能包括周末和夜班。也可能需要通宵工作。Ability to work a flexible schedule to meet the needs of the business, will require weekends and evening shifts. Overnights may be required

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