长沙招聘

POSITION OBJECTIVE:

Proactively pursues service and relative business through direct contact with end customers including

providing maintenance and repairing service to customers with respect to machinery and other

peripheral equipment or products; Rendering technical advice or service on product application, and

conducts training and service programs in the operation and maintenance of products, so that to

maximize sales, company profits and customer satisfaction.

RESPONSIBILITIES:

1. Make equipment installations, evaluate equipment problems and make service decisions where

required.

2. Direct service/warranty administration and the distribution of all technical materials. Prepare warranty

reports for service manager.

3. Direct the collation of field service reports to provide feedback on product deficiencies to the

manufacturing facility and assist in initiating rectification measures.

4. Execute company policies relating to business administration, ethics, safety and warranty.

5. Provide field assistance where operational / customer liaison is required.

6. Take part in training and personal development of Service personnel and oversee technical service

training for customers.

7. Ensure activities comply with legal and ethical standards.

8. Customer follow-up and ownership of all product and service related issues. Work as a continuous

customer interface for customer satisfaction feedback, etc.

9. Be responsible for service financial target on assigned territory.

10. Proactively promote solutionizing concept to delight IR customers.

QUALIFICATIONS:

1. Solid engineering background (college or higher degree in engineering, preferable on Mechanical or

Electrical Engineering).

2. Minimum 3 to 5-years experience in machine repair, maintenance and service. Air compressor

service experience is preferable.

3. Skills in computer programming and machine control are preferable.

4. Self-motivated and ability to multi-task, working under pressure to strict deadlines

5. Willing to travel and can work independently

英格索兰（纽交所代码：IR），以企业家精神和主人翁意识为动力，致力于创造美好生活。我们通过旗下备受赞誉的40余个品牌，在工业、能源、医疗和特种多功能车领域提供关键和创新的产品与服务，涵盖空气压缩机、泵、鼓风机、知名的Club Car品牌多功能车，以及流体管理、装载、动力工具和物料吊装系统，在极其复杂和严苛的工况下，亦能确保优越的性能。我们在世界各地的16,000多名员工将持之以恒地为客户提供可靠的专业知识，帮助客户提高生产力并提升效率，与客户建立终身连接。有关更多信息，请访问***************。