长沙招聘

MAIN PURPOSE
To support Customer Service Administrator and Technician teams to ensure the repairs are completed in the targeted lead-time. Ordering and dispatching the spare parts & accessory forlocal requisition, POS, and Boutique. Responsible for overseas repairs and ensure the repairs are return to the corresponding repair request point within the custom dead line and promised lead time.

KEY RESPONSIBILITIES
Key responsibility 1
Responsible for dispatching the spare parts, kits & accessory for CS workshop, wholesale, boutique; (China mainland).

Key responsibility 2
Urgent pending RO of shortage for S/P and pushed by frontline colleagues, need to check and follow up with HK, and update the latest lead-time in saphir.

Key responsibility 3
To responsible in exchangeable goods with regional customer Service platform and returning the defect spare parts to them.

Key responsibility 4
To responsible in store control
 Count spare parts of the shipment from supplier
 In stock spare parts of the shipment
 Pick and distribute spare parts and match to repair orders for local CS center
 Change status in Saphir after spare parts distribution
 Pick and distribute spare parts/tools/kit and match to repair orders for BJ CS center, POS, boutique (China mainland)
 Final check all repaired product's status and keep no mixed of all goods before dispatch to different location
 Packing repaired product and dispatch to correspond POS&BTQ

Key responsibility 5
NSI :
 Place btq order for local requisition
 Transfer/Delivery spare part
 Stock adjustment of exchangeable goods in NSI

Key responsibility 6
Make constructive recommendations/suggests to superior on teams development and CS operation improvement

REQUIREMENTS:

Organized and detail orientated
At least 2 years working experience in a similar position
Good both oral and written communication,
Ability to work under pressure
Bachelor Degree

历峰集团(Richemont)旗下Maison的成功源于所有员工的热情。
作为全球领先的奢侈品公司之一，历峰集团(Richemont)由21家Maison组成，每一家Maison都像一个小家庭。在秉持进取精神和尊重传统的基础上，每一家Maison都面向国际市场开展业务。我们将métiers d’art和工艺应用于钟表制造、珠宝首饰、书写工具及高端时装和配饰。历峰集团(Richemont)博采众长，同时充分发挥自身独特的美学鉴赏力，与时下最流行的时尚相融合，引领可持续发展又符合道德规范的奢侈品风尚。

历峰集团(Richemont)拥有企业支持服务，并设有地区共享服务平台。这些服务向每一家Maison提供支持，确保各Maison能够专注于发挥他们在设计、创造、销售和市场营销等领域的特长。

我们已经共同走过了2000多年的历史，如今我们也应当着眼未来，因此，我们邀请您加入我们，共同在Maison历史中书写新的成功篇章。

历峰集团(RICHEMONT) MAISON的传统
作为世界上一些最负盛名的奢侈品的发源地，历峰集团(Richemont)的每一家Maison都独具特色，拥有各自的发展历史。在整个历峰(Richemont)集团，诚信和创新都受到尊重和保护。工艺和专业技术是至高无上的——二者都继承了过去几代历峰(Richemont)人沿袭下来的技能和知识，并与当代工艺技巧和技术融为一体。