长沙招聘

Key Responsibility

· Provide excellent daily support to Volvo users worldwide to protect on-going business.

· Proactively identify improvement areas including system, business process and IT support process.

· Monitor system performance.

· Continuously improve system functionality and performance and related processes.

· Responsible for system version upgrade activity.

· Regularly communicate with business users and customers about service level, business requirements and seek feedback.

· Develop and enhance IT service management processes.

· Analyse business requirements and provide sound system solutions.

Main competence requirements

l Around 2 - 5 years of working experience in IT web based application area, working in MNC is a plus.

l More than 2 years of experience in IT web based application system service or development project.

l Solid experiences in MS SQL server and web based development such as .Net, ASP.Net, C#, JavaScript and development tools such as Visio Studio.

l Good experiences in WCF/Web services, experience in Web Client Software Factory is a plus.

l Holding MCAD / MCSD certificates is a plus.

l Proved documenting skills, good sense on knowledge management.

l Holding ITIL certificates is a plus, good sense of customer service.

l Good communications skills and the ability to work well with people with diverse culture background.

l Strong initiative-taking and follow-through skills, strong ownership and sense of responsibility.

l Good thinking and problem solving skill, the ability to deal with ambiguity.

l Ability to work effectively in a flexible, changing and challenging environment, manage multiple activities and priorities and work well under pressure.

l Good business acumen and business knowledge in supply chain, working experiences in auto industry is a plus.

l Good learning agility.

l A good team player.

l Good business writing skills.

l Excellent oral and written English skills

l Bachelor degree.