Helpdesk技术支持-赴摩根
上海微创软件股份有限公司
- 公司规模:10000人以上
- 公司性质:合资(欧美)
- 公司行业:计算机软件
职位信息
- 发布日期:2013-10-14
- 工作地点:上海-浦东新区
- 招聘人数:若干
- 工作经验:一年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:技术支持/维护工程师
职位描述
Responsibilities:
1. Lead junior IT support to provide frontline support on PC hardware, OS and desktop applications
2. Escalate technical issues to 2nd and 3rd level support within IT team or external IT vendors
3. Setup servers/network equipment and do basic configuration under regional IT team’s guidance
4. Coordinate infrastructure projects with regional IT team/local IT vendors and assist project implementation
Requirements:
1. Bachelor’s Degree
2. About one year’s relevant working experience in an international company; foreign financial services firm experience is preferred
3. Strong knowledge in PC, networking and problem solving skills
4. Have experience on comms room management
5. Excellent communications and interpersonal skills
6. Good written and oral English
7. Customer focused
8. Team player
1. Lead junior IT support to provide frontline support on PC hardware, OS and desktop applications
2. Escalate technical issues to 2nd and 3rd level support within IT team or external IT vendors
3. Setup servers/network equipment and do basic configuration under regional IT team’s guidance
4. Coordinate infrastructure projects with regional IT team/local IT vendors and assist project implementation
Requirements:
1. Bachelor’s Degree
2. About one year’s relevant working experience in an international company; foreign financial services firm experience is preferred
3. Strong knowledge in PC, networking and problem solving skills
4. Have experience on comms room management
5. Excellent communications and interpersonal skills
6. Good written and oral English
7. Customer focused
8. Team player
公司介绍
上海微创软件股份有限公司2002年由微软与上海市政府共同创办,是微软在华投资的***家合资公司。微创始终秉承高标准的服务品质与“成就客户”的服务理念,在全球设有20余处交付中心,分布在中国、美国、日本、澳大利亚,凭借在汽车、保险、高科技、金融、互联网等行业的深厚积累和丰富经验,与2500余家企业与政府客户达成了长期、稳定、友好的合作。
联系方式
- Email:hrrtbj@wicresoft.com
- 公司地址:上海浦东新区陆家嘴滨江中心N3座滨江大道5169号