长沙招聘

Position Description:
1. Build up, deploy and optimize proactive operation management system (methodology/regulations/processes/tools/standardss/etc.) continually; Leverage Different Kind of Resources to Study IT Operation Management Trends and ITIL Best Practice in Industry to improve the operation management quality continuously."
2. Design/Build application operation & cost model with consideration of ITIL Standard and IT Overall Strategy."
3. Monitor the execution of the daily operation, re-enforce to check existing process execution and find the operation risk/issue proactively to push the function team improving; Complete the analysis and report, reoport to management team regularly. "
4. Responsible the project and release transition, include make the transition plan, monitor the transition status, to ensure a smooth taking over to the operation team after exit PPS."
5. Coordinator the departement to support the internal/external audit and the information security requirement."

Position Requirements
1. Management Skill:with the IT application operation management experiences in large multinational corporation, 5 years or above management experience,preferred for oversea working experience
2. Qualifications & Experience:A bachelor degree in IT related disciplines from well recognized universities, proficient in internal IT application operationa management. Familiar with ITIL V3.0 mothodoloty and at least one industrial ITSM system (e.g. Remedy); Has experience in Incident, Problem and Change management, include the process and KPI design. Previous experience in ERP/CRM related application project or operation management preferred;
3. Communication : Good command of spoken and written English and Chinese, expecially in IT area. Teamwork at the highest levels. Plan and conduct
complex negotiations reaching lasting agreements and commitments.Analyze complex/new situations. Good presentation skill.
4. Other：ITIL related certification or has the experience in ISO 20000 is preferred

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