长沙招聘

1.管理中心来访接待及电话接听，做好相关报修电话记录及电话转接工作；

2.接待各类投诉，及时处理，并将投诉内容及处理结果书面上报客服主管，如超越职责范围的，及时上报客服主管；

3.协助财务部发单并向租户收取物业管理费及有偿服务费用；

4.办理租户收楼、客户失物招领、临时停车证制作、租户资料整理、变更汇总等日常工作；

5.办理租户二次装修登记，指导租户按照物业规定规范施工；

6.按各自管辖的楼层进行物业管理费的统计、制表，每月与财务部核对收缴情况；

7.填报每日工作日志，上交客服主管；

8.大楼巡视，发现问题及时报修，并与相关部门沟通解决；

9.定期走访租户，听取租户合理化建议；

10.定时礼仪站岗工作；

11.协助客服主管做好物业大楼活动、问卷调查等工作；

12.协助制定一般文书、通知、表格等工作；

13.协助客服主管处理突发事件；

14.严格遵守管理中心的各项规章制度；

15.完成上级及管理中心指派的其他工作。

Cushman & Wakefield is the world’s largest privately-held commercial real estate services firm. The company advises and represents clients on all aspects of property occupancy and investment, and has established a preeminent position in the world’s major markets, as evidenced by its frequent involvement in many of the most significant property leases, sales and assignments. Founded in 1917, it has 235 offices in 60 countries and more than 14,000 employees. It offers a complete range of services for all property types, fully-integrated on a global basis, including leasing, sales and acquisitions, debt and equity financing, investment banking, corporate services, property management, facilities management, project management, consulting and appraisal. The firm has more than $5.5 billion in assets under management through its wholly-owned subsidiary Cushman & Wakefield Investors. A recognized leader in local and global real estate research, the firm publishes its market information and studies online at www.cushmanwakefield.com/knowledge. In China, Cushman & Wakefield maintains six market-leading offices in Beijing, Shanghai, Chengdu, Guangzhou, Shenzhen and Hong Kong. More information is available at www.cushmanwakefield.com.

高纬环球是世界最大的私人房地产咨询服务公司，为客户提供与房地产租赁、投资相关的全方位咨询服务，在全球各大市场处于领先地位。公司成立于1917年，在全球60个国家拥有超过235个办公室，员工超过14000名。公司业务覆盖与房地产相关的各个领域，包括租赁、销售与收购、债务和股权融资、投资银行、企业房地产服务、物业管理、设备设施管理、项目管理、咨询和估值等。公司各地管理物业资产价值超过55亿美元。高纬环球是全球认可的房地产研究专家，公司网站提供一系列房地产研究报告。高纬环球在中国有六个办公室，分布于北京、上海、成都、广州、深圳和香港。更多内容，请访问www.cushmanwakefield.com.