长沙招聘

MAIN PURPOSE

To assist Regional Commercial Manager in daily boutique operations of each area in regional market.

KEY RESPONSIBILITIES

Key responsibility 1 - Boutique sales aids & stationary order and tracking
?Monitor sales aids, stationary and PLV stock at each boutique every month
?Validate and place order for each boutique and follow up with different department for timely replenishment

Key responsibility 2 – Boutique daily expense management and PO settlement
?Expense Monitoring: Check monthly expenses at boutique level per item (telephone/drinking water/dry cleaning/travel expenses etc.), provide suggestion and advice to boutique manager; Follow up reimbursement process
?Fill in PO in the system for expense, such as VIP expense, CRM expenses, Event-related expense and etc.
?Follow up on payment reimbursement status
?Monitor the sales proceeds reconciliation between the Mall & RCCL
?Negotiate and confirm contract with suppliers (Security/Cleaning company etc.), monitor actual performance and service quality

Key responsibility 3 – Event Support
?Generate VIP name list for boutique for each event. Coordinate with PR department & office commercial team & boutique staff in organizing related PR events (retail/wholesale) for invitation distribution and event rundown to ensure understanding and execution.
?Book flight and hotel if needed for VIPs
?On-site event support and provide show-up rate and qualitative feedback after the event
?Coordination with visual team to maintain the brand image through visual display.

Key responsibility 4 – CRM
?Propose and place order for catalogue, CDB card, birthday card, welcome book, year-end chocolate, Chinese New Year red bag, greeting card, VIP gifts and etc for boutique use. And follow up on delivery and distribution to boutiques.
?Suggest and confirm on CRM aids’ distribution criteria and time frame
?Email VIP birthday name list to each boutique to send birthday card every month
?Liaise with CRM on monitoring CDB complete address rate, registration rate, and action plan to improve

Key responsibility 5 - New open & close & boutique internalization project support in logistics perspective
?Work out NSF presentation file
?Place order for stationary, PLV, uniform, sales tools and etc. for opening
?Support Regional Commercial Manager on system adjustment, sales aids arrangement and boutique expense check in boutique close and internalization projects.

Key responsibility 6 - CASS
?Work with CRM to investigate, propose solutions and follow up on tough CASS cases referred from boutique, CASS centre and Call centre

Key responsibility 7 - Indent Order
?Handle product ordering inquiry from BTQs.
?Liaise with marketing team for stock availability & delivery, and follow-up (special order list)

Key responsibility 8 - Stock Replenishment
?Chase delivery status & monitor with Operator.
?Responsible for order issue, logistics, customer service, after-sale service throughout dealers & retailers.

Key responsibility 9 - Reports and Tools
?Set up sales report (monthly sell-out reports, yearly sell -out report, sell-out by category segmentation, competitor analysis report, accounts receivable, etc) to support W/S manager to set up follow-up tools.
?Set up and prepare tools to allocate resources in terms of products (newly product launch specification, Inventory report, etc).

Key responsibility 10 - Dealers Account Management
?Support account manager to monitor the existing dealers account, including sell-in, merchandising and targeted action plans for each individual markets.

历峰集团(Richemont)旗下Maison的成功源于所有员工的热情。
作为全球领先的奢侈品公司之一，历峰集团(Richemont)由21家Maison组成，每一家Maison都像一个小家庭。在秉持进取精神和尊重传统的基础上，每一家Maison都面向国际市场开展业务。我们将métiers d’art和工艺应用于钟表制造、珠宝首饰、书写工具及高端时装和配饰。历峰集团(Richemont)博采众长，同时充分发挥自身独特的美学鉴赏力，与时下最流行的时尚相融合，引领可持续发展又符合道德规范的奢侈品风尚。

历峰集团(Richemont)拥有企业支持服务，并设有地区共享服务平台。这些服务向每一家Maison提供支持，确保各Maison能够专注于发挥他们在设计、创造、销售和市场营销等领域的特长。

我们已经共同走过了2000多年的历史，如今我们也应当着眼未来，因此，我们邀请您加入我们，共同在Maison历史中书写新的成功篇章。

历峰集团(RICHEMONT) MAISON的传统
作为世界上一些最负盛名的奢侈品的发源地，历峰集团(Richemont)的每一家Maison都独具特色，拥有各自的发展历史。在整个历峰(Richemont)集团，诚信和创新都受到尊重和保护。工艺和专业技术是至高无上的——二者都继承了过去几代历峰(Richemont)人沿袭下来的技能和知识，并与当代工艺技巧和技术融为一体。