长沙招聘

Responsible Area: CS Operation Process Management and Performance Management
Operation Process
Standardize and optimize the operation process in China CS
Provide the daily operation support to Shanghai and Beijing CS Managers
Resolve the operation issue with compliance

CS Performance
Monitor CS performance periodically and provide the analysis to management
Solve the problem to improve the performance
Immediate Supervisor
CS Operation and Project Manager
Direct Subordinates
Not Applicable
Operation Related Competencies

Process Management
Ensure the CS operation to comply with Brand requirement and CS standard-Develop, maintain and manage the CS Standard Operation Procedure (SOP)
Coordinate with Regional Office for the new operation process implementation
Coordinate with relevant parties to resolve the operation issues
Performance Management
Manage the monitoring and reviewing of CS Key Performance Indicator (KPI) and other indicator related to performance
Provide periodical analysis report to management
Solve the problem to improvement the performance
Continuous Improvement
Identify and implement the initiatives which support the improvement and simplification of CS operation activities
Standardize and optimize the CS operation process between Shanghai and Beijing
Project Deliverables
Play the change agent role in the projects which aligned with CS Development such as Supply Chain Integration, System Upgrade

CORE COMPETENCIES
Technical Expertise
Bachelor degree or above with an education of business management/statistics in a renowned university
8+ years of working experience in the operational position/continuous improvement position within a multinational organization
Strong analytical and problem solving ability
Detail oriented with excellent organizational skills
Strong negotiating skills and ability to resolve conflict and multiple priorities
Change management in the organization
Proficiency in Microsoft Office Application (Excel/Word/PPT)
Proficiency in both written and spoken Mandarin and English
Communication
Able to communicate at all levels within the company
Resolves escalates issues in a timely fashion
Understands how to communicate difficult and sensitive information tactfully
PROFESSIONAL QUALITIES
Leadership
Serving as a role model
Inspires coworkers to attain goals and pursue excellence
Identifies opportunities for improvement and makes constructive suggestions for change
Teamwork
Facilitates effective team interaction
Acknowledges and appreciates each coworker’s contributions
Effectively utilizes the coworker to his/her fullest potential

历峰集团(Richemont)旗下Maison的成功源于所有员工的热情。
作为全球领先的奢侈品公司之一，历峰集团(Richemont)由21家Maison组成，每一家Maison都像一个小家庭。在秉持进取精神和尊重传统的基础上，每一家Maison都面向国际市场开展业务。我们将métiers d’art和工艺应用于钟表制造、珠宝首饰、书写工具及高端时装和配饰。历峰集团(Richemont)博采众长，同时充分发挥自身独特的美学鉴赏力，与时下最流行的时尚相融合，引领可持续发展又符合道德规范的奢侈品风尚。

历峰集团(Richemont)拥有企业支持服务，并设有地区共享服务平台。这些服务向每一家Maison提供支持，确保各Maison能够专注于发挥他们在设计、创造、销售和市场营销等领域的特长。

我们已经共同走过了2000多年的历史，如今我们也应当着眼未来，因此，我们邀请您加入我们，共同在Maison历史中书写新的成功篇章。

历峰集团(RICHEMONT) MAISON的传统
作为世界上一些最负盛名的奢侈品的发源地，历峰集团(Richemont)的每一家Maison都独具特色，拥有各自的发展历史。在整个历峰(Richemont)集团，诚信和创新都受到尊重和保护。工艺和专业技术是至高无上的——二者都继承了过去几代历峰(Richemont)人沿袭下来的技能和知识，并与当代工艺技巧和技术融为一体。