Customer Service Officer (第三方员工)
先正达(中国)投资有限公司上海分公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:农/林/牧/渔
职位信息
- 发布日期:2013-07-12
- 工作地点:北京-顺义区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:大专
- 语言要求:英语良好
- 职位类别:客服主管(非技术)
职位描述
Acountabilities:
· To act as a coordinator between CU sales team and supply team, and fulfill their inquiries
· To process orders from external customers and distribution agencies
· To effectively & efficiently monitor order status, follow up on customer requests and communicate requirements with agencies and customers
· To ensure all transactions are carried out in compliance with internal/external policies and standards (Accounting, SOX, Distribution Safety compliances).
· To utilize SAP capability to improve order management processes
· To identify and implement improvement opportunities in SAP functionalities for order processing
· To identify and implement improvement opportunities in work simplification and process efficiency.
Requirements:
· Able to handle stress and time pressure to ensure delivery and documentation are provided on time to avoid charges
· Good time management to handle high volume of orders
· An eye for details to ensure high level of accuracy and potential watch-outs
· Excellent interpersonal relationship skills when engaging several stakeholders
· Think on feet to react swiftly and professional in times of emergency
· To act as a coordinator between CU sales team and supply team, and fulfill their inquiries
· To process orders from external customers and distribution agencies
· To effectively & efficiently monitor order status, follow up on customer requests and communicate requirements with agencies and customers
· To ensure all transactions are carried out in compliance with internal/external policies and standards (Accounting, SOX, Distribution Safety compliances).
· To utilize SAP capability to improve order management processes
· To identify and implement improvement opportunities in SAP functionalities for order processing
· To identify and implement improvement opportunities in work simplification and process efficiency.
Requirements:
· Able to handle stress and time pressure to ensure delivery and documentation are provided on time to avoid charges
· Good time management to handle high volume of orders
· An eye for details to ensure high level of accuracy and potential watch-outs
· Excellent interpersonal relationship skills when engaging several stakeholders
· Think on feet to react swiftly and professional in times of emergency
公司介绍
先正达在全球
先正达是全球领先的农业科技公司,致力于通过创新和科技为农业可持续发展做出贡献。公司成立于2000年11月13日,由原瑞士诺华农业公司和原英国捷利康农化公司强强联手合并而成。先正达是全球领先的植保公司,在全球90多个国家设有200多家办事和业务机构,拥有超过24,000名员工。公司在全球拥有一支5000人的研发队伍,约占员工总数的25%。
先正达是全球领先的农业科技公司,致力于通过创新和科技为农业可持续发展做出贡献。公司成立于2000年11月13日,由原瑞士诺华农业公司和原英国捷利康农化公司强强联手合并而成。先正达是全球领先的植保公司,在全球90多个国家设有200多家办事和业务机构,拥有超过24,000名员工。公司在全球拥有一支5000人的研发队伍,约占员工总数的25%。
联系方式
- 公司网站:http://www.syngenta-china.com
- 公司地址:上海市浦东新区浦东南路999号新梅联合广场&中国北京市朝阳区东四环中路56号远洋国际中心A座20层
- 邮政编码:200120
- 电话:(010)65506888