长沙招聘

Quality Engineer
世界500强欧洲独资大公司，丰厚的薪酬福利待遇 –提供免费三星级宿舍、来回上海的班车、丰厚的补充公积金

Purpose of the job:
? Handling claim and remark quickly and precisely
? Responsible for find root cause and solution for the case resolve and quality improve
? Responsible for following up the customer claim trend and report
? Give the feedback of quality from customers to related departments

Key Tasks:
? Claim handling
? Accept claim, investigating, taking sample, check, analyze, discuss. Decide
? if justify or not. Give the claim settlement. Before executing, agreement of GM or manager is necessary.
? For special claims, that maybe our current stock has same problem, inform
? the quality and salesmen in time
? Attend quality meeting, review customer claim to get improvement action from related department.
? Finish all claim statistic
? Inform the logistic to get the laminate back. And help QC to check customer return.
? Responsible for find root cause and solution for the case resolve and quality improve
? Responsible for following up the customer claim trend and report
? Others
? When necessary, tracing customer's feedback for special laminate.
? When necessary, take part in the pushing of new product.
? Achieve other tasks may be requested by department manager
? Respect ISO procedures and company rules and regulations

Prerequisites
· University degree
· Work experience min 3 years in QE or QA department
· Languages – English level 3-4

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