长沙招聘

Responsibility:

1. Technical communication

- Provide the technical consultation to the mechanics, SAs, foreman and after sales manager

- Provide the technical advisory to the customers when necessary

- Coordinate between importer and workshop on the car technical problems.

- Work on the technical guideline and work manual for particular jobs and steps

- Participate the technical problem solving and its quality control/check

2. Process monitoring

- Give the advisory to SAs at the dialog bay when open the job card

- Monitor the jobs in workshop and give instruction when necessary

- Participate with the road test and quality check with other staffs

- Check on the return jobs and give an analysis

- Give advisory to the foreman and after sales service manager on the process controlling

3. Technical support

- Provide the onsite support to the mechanics team in diagnosis and trouble shooting

- Provide the full and clear information and repair process to workshop and body and paint shop staff.

- Provide on-hand coaching on the technical operations

- Work out the repair manual or TI report after new effective solutions found

- Collect and offer the latest technical information from PPN to each mechanic in an effective way

4. Technician training and development

- Develop the monthly and annual plan with managers and training coordinator in the line with PCN training strategy

- Monitor the training progress with coordinator and conduct special training on site when necessary

- Participate with the technician skill assessment and provide advice.

- Advise the individual technical development plan for mechanics and apprentices with after sales service manager

Requirement：

- Have Silver or Gold certified with above 5 years in a technical role.

- Have degree or diploma in automotive engineering or related experience level above 5 years as a Technical Manager in a reputable organization.

- Training background is a plus.

- A good communicator and has good inter-personal skills.

- Have a high quality and customer focus.

- Can able to deal with high pressure situations.

- Have very good reporting skills.

- Good English written at least.

- Be good at MS office.

捷成集团简介
历经百余年商海磨砺的捷成,已经从最初的一家贸易公司，发展成为专注于市场开拓和分销的集团式企业，在其服务的行业打下深厚根基。捷成长期致力于中国内地、香港、澳门、台湾等地区发展，凭借专业的市场知识，为来自世界各地的商业伙伴提供开拓本地市场的有效途径。捷成广泛涉猎多个行业，包括消费品、饮料产品、工业产品和奢侈品，立志为区域市场带来最优质的服务，以配合东亚地区瞬息万变的市场环境。捷成于区外亦与各姊妹公司紧密联系，覆盖之国家包括：澳洲、孟加拉国、新加坡、马来西亚、印度尼西亚、泰国、菲律宾、越南、丹麦、德国、沙特阿拉伯、斯里兰卡、阿拉伯联合酋长国及美国。如欲索取更多详细信息，请浏览捷成集团网站(www.jebsen.com)，也欢迎你关注捷成官方Facebook (facebook.com/jebsengroup) 和新浪微博(weibo.com/jebsengroup)。