Operation Supervisor
历峰集团Richemont
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:奢侈品/收藏品/工艺品/珠宝
职位信息
- 发布日期:2013-09-04
- 工作地点:上海-卢湾区
- 招聘人数:若干
- 职位类别:其他
职位描述
System/ Reporting
- Ensuring all boutiques’ sales booking accuracy to minimize system discrepancy and non-update
- Monitoring boutiques to follow RCCL standard procedure of sales recognition, book-entry, receipt of payment for goods, bank deposit, daily opening and closing
- Ensuring RCCL audit compliance and safety responsibilities are maintained
- Supporting retail management to manage boutique discount, GWP, goods exchange through providing an efficient reports from system
Inventory Management (Boutique Level)
- Conducting monthly boutiques cycle counts, including merchandise and non-merchandise
- Adjusting stocktaking result upon receipt of retail management’s approval
- Arranging off-season stock retrieval from boutiques to central warehouse
- Implementing and administering seasonal clearance sale, and coordinating with retail and merchandising team for people and stock arrangements
- Conducting liquidation sale, including requests consolidation, payment verification and stock distribution
- Managing defective and under-repair stock
Retail Operation Support
- Allocating staff uniform according to each boutique’s needs
- Organizing, ordering and refilling packaging according to each boutique’s requirement
- Supporting retail management to manage boutique expenses via analyzing expense data
- Monitoring boutique cash pickup procedure
- Liaising with RCCL finance to check boutique transaction history in accordance with rental invoices provided by landlords (if need)
- Liaising with RCCL finance to verify boutique deposit record
Staff Training
- EPOS and AS400 system manual operation training to new staff
- Product code conversion training to new staff
After sale service
- Providing the requested spare parts quantity for merchandising team to order
- Coordinating with APAC Customer Service Center (Chloe Asia) to handle CRM issues
- Monitoring the repair process to ensure cases closed
- Ensuring all boutiques’ sales booking accuracy to minimize system discrepancy and non-update
- Monitoring boutiques to follow RCCL standard procedure of sales recognition, book-entry, receipt of payment for goods, bank deposit, daily opening and closing
- Ensuring RCCL audit compliance and safety responsibilities are maintained
- Supporting retail management to manage boutique discount, GWP, goods exchange through providing an efficient reports from system
Inventory Management (Boutique Level)
- Conducting monthly boutiques cycle counts, including merchandise and non-merchandise
- Adjusting stocktaking result upon receipt of retail management’s approval
- Arranging off-season stock retrieval from boutiques to central warehouse
- Implementing and administering seasonal clearance sale, and coordinating with retail and merchandising team for people and stock arrangements
- Conducting liquidation sale, including requests consolidation, payment verification and stock distribution
- Managing defective and under-repair stock
Retail Operation Support
- Allocating staff uniform according to each boutique’s needs
- Organizing, ordering and refilling packaging according to each boutique’s requirement
- Supporting retail management to manage boutique expenses via analyzing expense data
- Monitoring boutique cash pickup procedure
- Liaising with RCCL finance to check boutique transaction history in accordance with rental invoices provided by landlords (if need)
- Liaising with RCCL finance to verify boutique deposit record
Staff Training
- EPOS and AS400 system manual operation training to new staff
- Product code conversion training to new staff
After sale service
- Providing the requested spare parts quantity for merchandising team to order
- Coordinating with APAC Customer Service Center (Chloe Asia) to handle CRM issues
- Monitoring the repair process to ensure cases closed
公司介绍
历峰集团(Richemont)旗下Maison的成功源于所有员工的热情。
作为全球领先的奢侈品公司之一,历峰集团(Richemont)由21家Maison组成,每一家Maison都像一个小家庭。在秉持进取精神和尊重传统的基础上,每一家Maison都面向国际市场开展业务。我们将métiers d’art和工艺应用于钟表制造、珠宝首饰、书写工具及高端时装和配饰。历峰集团(Richemont)博采众长,同时充分发挥自身独特的美学鉴赏力,与时下最流行的时尚相融合,引领可持续发展又符合道德规范的奢侈品风尚。
历峰集团(Richemont)拥有企业支持服务,并设有地区共享服务平台。这些服务向每一家Maison提供支持,确保各Maison能够专注于发挥他们在设计、创造、销售和市场营销等领域的特长。
我们已经共同走过了2000多年的历史,如今我们也应当着眼未来,因此,我们邀请您加入我们,共同在Maison历史中书写新的成功篇章。
历峰集团(RICHEMONT) MAISON的传统
作为世界上一些最负盛名的奢侈品的发源地,历峰集团(Richemont)的每一家Maison都独具特色,拥有各自的发展历史。在整个历峰(Richemont)集团,诚信和创新都受到尊重和保护。工艺和专业技术是至高无上的——二者都继承了过去几代历峰(Richemont)人沿袭下来的技能和知识,并与当代工艺技巧和技术融为一体。
作为全球领先的奢侈品公司之一,历峰集团(Richemont)由21家Maison组成,每一家Maison都像一个小家庭。在秉持进取精神和尊重传统的基础上,每一家Maison都面向国际市场开展业务。我们将métiers d’art和工艺应用于钟表制造、珠宝首饰、书写工具及高端时装和配饰。历峰集团(Richemont)博采众长,同时充分发挥自身独特的美学鉴赏力,与时下最流行的时尚相融合,引领可持续发展又符合道德规范的奢侈品风尚。
历峰集团(Richemont)拥有企业支持服务,并设有地区共享服务平台。这些服务向每一家Maison提供支持,确保各Maison能够专注于发挥他们在设计、创造、销售和市场营销等领域的特长。
我们已经共同走过了2000多年的历史,如今我们也应当着眼未来,因此,我们邀请您加入我们,共同在Maison历史中书写新的成功篇章。
历峰集团(RICHEMONT) MAISON的传统
作为世界上一些最负盛名的奢侈品的发源地,历峰集团(Richemont)的每一家Maison都独具特色,拥有各自的发展历史。在整个历峰(Richemont)集团,诚信和创新都受到尊重和保护。工艺和专业技术是至高无上的——二者都继承了过去几代历峰(Richemont)人沿袭下来的技能和知识,并与当代工艺技巧和技术融为一体。
联系方式
- Email:linda.xu@richemont.com
- 公司地址:上海市延安中路1228号静安嘉里中心三座2706-2709室 (邮编:200041)
- 电话:18601781258