Reporting Expert(派驻知名500强)
上海微创软件股份有限公司
- 公司规模:10000人以上
- 公司性质:合资(欧美)
- 公司行业:计算机软件
职位信息
- 发布日期:2013-05-14
- 工作地点:南京
- 招聘人数:2
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:技术支持/维护工程师
职位描述
Responsibilities
1. Drives and executes creation and timely delivery of reports in close cooperation with the Back office and Suppliers;
2. Processes input from various business and IT stakeholders, departments and regions to generate the required GEMS reports;
3. Analyzes operational service data to support GEMS decision making;
4. Sees to it that GEMS reporting standards and guidelines are respected;
5. Supports Service Improvement activities with regards to reporting and KPI’s.
Requirements:
1.BA degree
2. 3+ years experience in an Integrated IT infrastructure environement
3.MNC work experience in MNC or abroad experience
4.work in or with a Service management team
5. Fluent English (spoken and Written)
6.Strong communication skill when leading and influencing a matrix team
7. ITIL or, at least experience in Change/Incident/Problem Management or,
8. Experience in SLA or contract management.
9.Keen towards particular details. Sensitive in arithmetic.
10. Excellent to native in written English.
1. Drives and executes creation and timely delivery of reports in close cooperation with the Back office and Suppliers;
2. Processes input from various business and IT stakeholders, departments and regions to generate the required GEMS reports;
3. Analyzes operational service data to support GEMS decision making;
4. Sees to it that GEMS reporting standards and guidelines are respected;
5. Supports Service Improvement activities with regards to reporting and KPI’s.
Requirements:
1.BA degree
2. 3+ years experience in an Integrated IT infrastructure environement
3.MNC work experience in MNC or abroad experience
4.work in or with a Service management team
5. Fluent English (spoken and Written)
6.Strong communication skill when leading and influencing a matrix team
7. ITIL or, at least experience in Change/Incident/Problem Management or,
8. Experience in SLA or contract management.
9.Keen towards particular details. Sensitive in arithmetic.
10. Excellent to native in written English.
公司介绍
上海微创软件股份有限公司2002年由微软与上海市政府共同创办,是微软在华投资的***家合资公司。微创始终秉承高标准的服务品质与“成就客户”的服务理念,在全球设有20余处交付中心,分布在中国、美国、日本、澳大利亚,凭借在汽车、保险、高科技、金融、互联网等行业的深厚积累和丰富经验,与2500余家企业与政府客户达成了长期、稳定、友好的合作。
联系方式
- Email:hrrtbj@wicresoft.com
- 公司地址:上海浦东新区陆家嘴滨江中心N3座滨江大道5169号