Senior Sales & Product Manager
丝芙兰（上海）化妆品销售有限公司
- 公司性质：合资(欧美)
- 公司行业：快速消费品(食品、饮料、化妆品)
职位信息
- 发布日期：2013-05-14
- 工作地点：上海
- 招聘人数：若干
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：店长/卖场经理/楼面管理
职位描述
Duties and Responsibilities:
Overall Role & Responsibility of the Senior S&P Manager is to create a passionate environment of product understanding, customer satisfaction & delivery of the best expertise based on consumer needs. To be Sales Engine of the Shanghai Mega store through strong leadership & effective management of the Beauty Advisors Team.
- To represent Sephora's core values & identity - Bold, Energy & Freedom ; to show strong ownership & passion of these values & to create a strong Sephora spirit within the team.
- Driving strong Beauty Expertise of the team through the development of a well-integrated training program in conjunction with the HQ Training Dept. To give the best beauty advice based on individual & personal consumer needs.
- To ensure a high standard of personal image, grooming & creating looks based on daily focus & trends within the product offer & market (Sephora Attitude).
- Emphasis on high standards of customer service & satisfaction; We Care More program
- To plan a strong & well organized Roster optimizing the on duty Staff based on daily traffic & sales peaks.
- To set & align & deliver Sales Budgets by Category with clear breakdown by Floor, Day, Week, Month & Annual based on strong understanding of Store performance.
- To set & continuously track Team SMART objectives based on Sales, Traffic Conversion, Average Basket, category focus, new product launches & CRM recruitment. Conduct quarterly MPP reviews as per Sephora Operational standard evaluation.
- To be tracked on the store operating profit (SOP% & $), ensuring optimal profitability through sales & efficient head counts & cost management.
- Following strictly & enforcing the Sephora Employee Handbook and Store SOPs.
- To create a harmonious working atmosphere and be able to retain team member.
- Plan and make the roster of all sales team member according to sales trends and store needs.
- All other assigned tasks.
Qualifications:
- 5-8 Year's Experience in an Operational or Sales Role within Retail or FMCG Beauty Company.
- Ideally Experience in Managing both Store or Area
- Minimum 3 Years of Management of large Team
- Highly motivational & result orientated.
- Passion for Beauty Products, Image and Market Trends.
Supervision Received: Reporting to the Mega Store Director
Subordinates: Team of 82 people
Overall Role & Responsibility of the Senior S&P Manager is to create a passionate environment of product understanding, customer satisfaction & delivery of the best expertise based on consumer needs. To be Sales Engine of the Shanghai Mega store through strong leadership & effective management of the Beauty Advisors Team.
- To represent Sephora's core values & identity - Bold, Energy & Freedom ; to show strong ownership & passion of these values & to create a strong Sephora spirit within the team.
- Driving strong Beauty Expertise of the team through the development of a well-integrated training program in conjunction with the HQ Training Dept. To give the best beauty advice based on individual & personal consumer needs.
- To ensure a high standard of personal image, grooming & creating looks based on daily focus & trends within the product offer & market (Sephora Attitude).
- Emphasis on high standards of customer service & satisfaction; We Care More program
- To plan a strong & well organized Roster optimizing the on duty Staff based on daily traffic & sales peaks.
- To set & align & deliver Sales Budgets by Category with clear breakdown by Floor, Day, Week, Month & Annual based on strong understanding of Store performance.
- To set & continuously track Team SMART objectives based on Sales, Traffic Conversion, Average Basket, category focus, new product launches & CRM recruitment. Conduct quarterly MPP reviews as per Sephora Operational standard evaluation.
- To be tracked on the store operating profit (SOP% & $), ensuring optimal profitability through sales & efficient head counts & cost management.
- Following strictly & enforcing the Sephora Employee Handbook and Store SOPs.
- To create a harmonious working atmosphere and be able to retain team member.
- Plan and make the roster of all sales team member according to sales trends and store needs.
- All other assigned tasks.
Qualifications:
- 5-8 Year's Experience in an Operational or Sales Role within Retail or FMCG Beauty Company.
- Ideally Experience in Managing both Store or Area
- Minimum 3 Years of Management of large Team
- Highly motivational & result orientated.
- Passion for Beauty Products, Image and Market Trends.
Supervision Received: Reporting to the Mega Store Director
Subordinates: Team of 82 people
公司介绍
丝芙兰--备受全球消费者挚爱的美力社区，始终致力于为消费者及品牌提供最独特的零售体验，鼓励他们自由大胆地探索及创造自我美力。
1969年，丝芙兰由多米尼克？曼东诺德(Dominique Mandonnaud)在法国创立，带来突破及创新的品牌理念，与一众品牌伙伴建立了紧密的合作关系——经典大牌、独立小众品牌、新晋潮流品牌以及好评如潮的丝芙兰自有品牌组成美妆矩阵，为消费者提供多元选择，引领消费者感知姿态万千的美力世界。
全球高端美妆零售商，于1997年加入全球奢侈品巨头 – 法国路威酩轩集团Moet Hennessy – Louis Vuitton(以下简称LVMH). LVMH旗下拥有近70个各具特色的著名品牌。集团主要业务包括葡萄酒和烈酒、时装和皮革制品、香水和化妆品、钟表和珠宝及精品零售五个领域。品牌包括酩悦香槟，路易威登，思琳，迪奥，斐登，真力时和泰格豪雅等等。
1969年，丝芙兰由多米尼克？曼东诺德(Dominique Mandonnaud)在法国创立，带来突破及创新的品牌理念，与一众品牌伙伴建立了紧密的合作关系——经典大牌、独立小众品牌、新晋潮流品牌以及好评如潮的丝芙兰自有品牌组成美妆矩阵，为消费者提供多元选择，引领消费者感知姿态万千的美力世界。
全球高端美妆零售商，于1997年加入全球奢侈品巨头 – 法国路威酩轩集团Moet Hennessy – Louis Vuitton(以下简称LVMH). LVMH旗下拥有近70个各具特色的著名品牌。集团主要业务包括葡萄酒和烈酒、时装和皮革制品、香水和化妆品、钟表和珠宝及精品零售五个领域。品牌包括酩悦香槟，路易威登，思琳，迪奥，斐登，真力时和泰格豪雅等等。