长沙 [切换城市] 长沙招聘长沙客服及技术支持招聘长沙客服专员/助理(非技术)招聘

淘宝客服

CEVA Logistics

  • 公司规模:10000人以上
  • 公司性质:外企代表处
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2013-07-11
  • 工作地点:上海-黄浦区
  • 招聘人数:2
  • 职位类别:客服专员/助理(非技术)  

职位描述

岗位职责:
1.熟悉淘宝交易规则、网购流程;熟练运用在线聊天工具,旺旺与qq以及office等工作软件;
2.熟悉公司的产品,并向客户热情介绍本公司产品;

3.对客户的咨询、信息查询及疑难问题进行快速、专业的解答,并提出合理化的建议;

4.客户群体的回访、售后跟踪服务;

5.相关报表的制作;


任职条件:

1、大专以上学历,2年以上相关工作经验;

2、有处理电子商务能力,网页及Excel技巧熟练;

3、有责任心,脚踏实地;

4、耐心,仔细,与客户的沟通表达能力强,打字速度快;

公司介绍

CEVA - Responsive Logistics for you

CEVA Logistics, a global asset-light third-party logistics company, designs and operates industry leading supply-chain solutions for large and medium-size national and multinational companies. Its integrated network in Freight Management and Contract Logistics spans more than 160 countries. Approximately 78,000 employees are dedicated to delivering effective solutions across a variety of industry sectors where CEVA applies its operational expertise to provide best-in-class services. CEVA generated revenue of US$ 7.4 billion and Adjusted EBITDA of US$ 260 million in 2018.

CEVA Logistics North Asia operates in Greater China, Japan and S. Korea in a multicultural, global environment and is a richly diverse organization. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

For more information, please visit *********************

联系方式

  • Email:shiela.yao@cevalogistics.com
  • 公司地址:上海市蒙自路763号丰盛创建大厦1座23楼 (邮编:200023)