长沙招聘

岗位职责:
Overview
Provide technical support and service, including but not limited to calibration, testing, troubleshooting, repair and installation of semiconductor equipment at customer sites located throughout the world.？ Provide customer training and remote support to customers and other field service representatives as needed. Extensive travel will be required.
Responsibilities
Perform factory and onsite installation, maintenance, calibration and repair of semiconductor equipment at customer sites throughout the world
Provide remote technical support to other field service representatives
Interface with customers with a strong focus on customer satisfaction？
Provide cross training to other field service representatives
Write and/or modify technical procedures and other related documentation as required
Manage down equipment events with a strong sense of ownership from initial notification to closure – fostering a mutually agreed root cause identification and correction
Provide first level applications support to the customer
Manage spare parts inventory and ensure proper paperwork on parts consumed
Document failures through failure analysis and corrective action systems
Regularly interface with manufacturing, engineering, and applications groups
Provide emergency onsite field service during critical system down events
Perform other duties as requested
任职要求:
Qualifications
At least 5 years'experience in similar position
Significant experience in electronics and with high voltage electrical equipment
At least 2 year’s experience working with lasers
electrical, electronics, pneumatic, computer/software, mechanical, robotics related skills


Suggested Minimum Requirements for the position:

Bachelor's Degree or higher in Engineering, Manufacturing, or Electronics
At least two years’ experience in capital equipment troubleshooting/service for capital equipment in the semiconductor industry
Documented experience working with electronics
Demonstrated proficiency and experience with Microsoft Office suite including PowerPoint, Word and Excel software
Ability to travel extensively (as needed) domestically and internationally
Strong interpersonal and English communication skills
职能类别：
售后技术支持工程师
关键字：
半导体设备

布鲁克（纳斯达克股票代码：BRKR）是一家拥有50多年历史的全球性企业，我们研发制造的科学分析仪器能够帮助在生命科学、制药、生物技术、医疗与分子诊断研究、应用市场、纳米科技以及材料化学分析领域的企业与科学家们快速解决他们面临的多种多样的探索与应用的问题。我们提供的技术平台包括核磁技术、质谱技术、气相色谱技术、X射线技术、发射光谱、原子力显微镜、光学测量技术、荧光显微镜以及红外与拉曼分子光谱技术。我们的仪器系统在化学、生物、放射学、核设备与***探测领域有广泛的应用。
布鲁克全球旗下由布鲁克Biospin、布鲁克CALID、布鲁克Nano三个业务集团以及布鲁克Energy & Supercon Technology业务部门构成。
目前，布鲁克公司在全球范围内的30多个国家拥有70多家分公司与办事处，超过6500名全球员工在为布鲁克的持续发展贡献力量。2014年布鲁克的全球销售额达18亿美元。
布鲁克进入中国市场已有40多年的时间，作为全球增长最快也是潜力***的市场之一，中国市场一直受到总部的高度重视，近几年对中国的投资规模和支持力度也在不断增加。布鲁克中国的总部设立于北京，并在上海和广州设有分公司。同时北京和上海均设立了仪器应用培训实验室和售后服务中心。目前布鲁克中国拥有270名员工，2014年销售收入1.12亿美元。
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