外资生物科技有限公司 IT Helpdesk(Contractor)
万宝盛华企业管理咨询(上海)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:中介服务
职位信息
- 发布日期:2021-06-04
- 工作地点:北京-顺义区
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:本科
- 语言要求:英语
- 职位月薪:0.9-1万/月
- 职位类别:网络管理(Helpdesk)
职位描述
此岗位为外包编制,合同期为1年,有机会长期续签或转内部正式编制!
五险一金按薪资全额缴纳,另有补充医疗保险!
公司地点:北京市顺义区仁和镇林河北大街1(科技创新功能区)
Responsibilities:
1. Provide hardware/software support services to onsite employees.
2. Perform workstation hardware lifecycle replacements.
3. Follow established processes to properly handle asset management during workstation lifecycle.
4. Support overall InfoSec policies to ensure all workstations are up to date with proper security prevention applications.
5. Assist with onboarding of new hires including initial workstation setup and initial IT orientation.
6. Break/fix activities on workstations, printers, mobility, and associated peripherals.
7. Provide onsite guidance and support to Senior Executive population (white glove support).
8. Under the guidance of IT service owners, participate in identifying, troubleshooting, and repair of all IT site infrastructure.
Requirements:
1. 3-5 years supporting IT end users in a large enterprise environment
2. Superb customer service skills.
3. Strong verbal and written communication skills.
4. Ability to work efficiently in a fast-paced team environment.
5. Detail oriented and self-motivating.
6. Experience supporting Windows operating systems and Active Directory.
7. Familiarity with supporting Macintosh computers.
8. Knowledge of mobility products, as well as audio visual technologies helpful.
9. Experience with networking technologies in a large enterprise.
10. Familiarity with best practice security processes and toolsets.
11. Experience with IT Service ticketing system -- preferably ServiceNow.
公司介绍
联系方式
- Email:manpowerrecruiting@163.com
- 公司地址:华苑产业园海泰大道