长沙招聘

Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
1 Acquire a thorough understanding of key customer needs and requirements
2 Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
3 Ensure the correct products and services are delivered to customers in a timely manner
4 Serve as the link of communication between key customers and internal teams
5 Resolve any issues and problems faced by customers and deal with complaints to maintain trust
6 Play an integral part in generating new sales that will turn into long-lasting relationships
7 Prepare regular reports of progress and forecasts to internal and external stakeholders？using key account metrics

1 Proven experience as？key account manager or customer service manager
2 5 years above working experience
3 Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
4 Excellent organizational skills
5 Ability in problem-solving and negotiation
6 English advanced，Chinese as a big plus
7 Bachelor or master degree

阿里巴巴集团的使命是让天下没有难做的生意。

我们旨在赋能企业改变营销、销售和经营的方式。我们为商家、品牌及其他企业提供基本的互联网基础设施以及营销平台，让其可借助互联网的力量与用户和客户互动。我们的业务包括核心电商、云计算、数字媒体和娱乐以及创新项目和其他业务。我们并通过子公司菜鸟网络及所投资的关联公司口碑，参与物流和本地服务行业，同时与蚂蚁金融服务集团有战略合作，该金融服务集团主要通过中国领先的第三方网上支付平台支付宝运营。

我们的愿景
我们旨在构建未来的商务生态系统。我们的愿景是让客户相会、工作和生活在阿里巴巴，并持续发展最少102年。