长沙招聘

Scope of role:
责任范围：

？ To ensure smoothly operations for Trade Service， take overall responsibilities of management and supervision on the operational, systems and staffing issues of Cash Management Service/ Account Service.
确保分行贸易服务部的运作畅顺, 对分行贸易服务部部有关操作、系统和人员方面的问题负有全面管理和监督责任。

？ Processing of all Trade Servicerelated documents efficiently and accurately and liaison between customers and Hub Centre to deliver efficient services to clients.
处理所有与贸易服务部相关的业务，联系客户与后台操作中心，为客户提供优质服务.
？ To fully observe the current policies, operations procedures, service standard and regulations requirements when processing transactions.
确保所有交易的处理遵循现行政策、操作流程、服务标准和法规的规定。




Key / Rresponsibilities/Challenges
主要职责

？ Manage day to day running of Trade Service products processing, guided by the department operating instructions, guidelines, policies, regulatory requirements and standard set
管理分行日常贸易服务有关的操作, 确保其符合部门规章制度和国家法律、法规的要求。
？ To monitor daily transactions are all approved and processed timely and accurately and daily reconciliation is completed at day end.
监督并确保每天的交易得到及时准确的审批和处理，每天收工前完成当天交易的核对

？ Strictly follow Trade Service DOI and JD, ensure the implementation of internal policy and compliance of regulatory requirements.
严格遵守贸易服务部内控制度和岗位职责,确保国家法律规定和内部规章制度的贯彻执行。
？ Timely and accurate resolution to all customer enquiries on Trade Serviceservices and products.
及时准确解决客户有关贸易服务部的问题。
？ Act as “single window” into our ASU transaction and services.
作为独立的窗口，负责操作中心与客户的沟通，并提供响应的服务。
？ To maintain quality standards to ensure our services for above mentioned products, meets customers’ total needs, and that continued effort is made to exceed customer’s expectation.
保证银行产品和服务的高质量，努力满足客户要求，持续增进服务品质以超越客户期望。
？ Ensure day to day running EOD recon and post monitoring activities, guided by department operating instructions, guidelines, policies and standards set.
根据部门规章制度和国家法律、法规的要求，确保每天交易结束后完成交易的核对和后续跟踪。
？ To finish the product related returns in time. Establish statistic and filing procedure, ensure the accuracy and integrity of original records, contracts and other materials.
检查并及时完成相关报表,建立完整的会计,统计和业务档案,确保原始记录,合同和各种资料的真实完整。
？ To ensure the maker/checker mechanism is strictly followed on each regulatory report.
在监管报表制作过程中严格执行制表和复核的分离机制。
？ To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.
为客户提供满意服务方案并支持并协助操作后台的工作。
？ To be aware and identify opportunities for cross selling the Bank’s products.
积极为银行拓展业务。
？ To be responsible for account related entry/deal input checking, ensure the effective control of risks through proper authority mechanism.
负责相关交易复核, 遵守分级授权机制,确保业务按风险程度得到有效控制。
？ Help vet suspicious money laundering cases, where necessary, before sending them to Country Money Laundering Prevention Officer.
在发送大额反洗钱交易到相关主管之前，预先审核资料。
？ To comply with the Money Laundry Prevention Policy/Guideline/Procedure and the Code of conduct.
严格遵守反洗钱政策、指引、操作流程和员工行为守则。
？ Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.
日常工作必须符合反洗钱制度及行为规范的要求。
？ Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.
要时刻警惕客户异常和可疑行为，并迅速报告可疑交易至上级主管部门。
？ Periodically to do CRM and KCSA self-assessment of daily processing, escalate according to acceptable risk threshold.
定期对日常操作进行内、外部合规性检查和评价,根据可接受的风险程度逐级汇报。
？ Periodically to do job rotation and take mandatory leave as per annual leave policy.
定期执行关键岗位的轮换和强制休假制度。
？ Support OM build and update Branch Service BCP & BIA, and test periodically.
协助分行营运经理建立和更新“业务应急预案”并参与定期的测试。
？ Attend and finish internal and external training to be skilled and qualified for the job.
参加并完成银行内外部的各项培训,使之具备胜任本岗位的专业知识和技能。
？ Safe keep and register business chops/key, user Id password and critical vouchers, follow handover policy.
妥善保管业务用章/钥匙,操作密码和重要凭证, 办好交接和登记手续。
？ Processing relevant transactions and performing specific duties (e.g. Reconciliation, regulatory reporting, callbacks, ssignature verification, scanning, etc.) guided by the departmental operating instructions, guidelines, policies and standards set.
？ 遵循本部门的操作说明、指南、政策和标准，处理相关业务、完成指定职责（包括：对账、监管报表报送、电话确认、印鉴核对、扫描业务等等）。
？ To perform call back/SV as per the requirements and threshold of updated DOI。
根据最新DOI要求对交易指令进行电话确认/印鉴核对。
？ Periodically Back Up other clerk job within in branch operation if related concerned party is not available.
在银行营运部其他单位的相关同事不在时，定期替补其他相关工作。



Qualifications & Skills
任职要求

？ Bachelor degree or above, min 5years of related banking experience
本科或以上学历，5年以上银行相关从业经验
？ Knowledge in PBOC/SAFE/CBRC regulations
中国人民银行/国家外汇管理局/中国银行业监督管理委员会法规的了解
？ Good knowledge /experience of Trade Services product and knowledge
贸易服务方面的良好知识和经验
？ Good sense in risk management and strategy management.
良好的风险管理意识和政策意识
？ Creativeness in generating constructive new ideas
善于提出建设性的意见
？ Organizing skills and Interpersonal skills
组织和交流能力
？ Good command of both written and spoken English
良好的英文会话和书写能力

渣打是一家领先的国际银行集团，业务网络遍及全球60个最有活力的市场，为来自145个市场的客户提供服务。渣打网络与“一带一路”沿线市场的重合度超过75%。渣打的使命是利用其独特的多样性促进商业繁荣和增进人类福祉。渣打的文化传承和企业价值都在其品牌承诺 “一心做好，始终如一（Here for good）”中得到充分体现。

渣打集团有限公司在伦敦及香港的交易所上市。

作为扎根中国历史最悠久的国际性银行之一，渣打银行从1858年在上海设立***分行开始，在华业务从未间断。2007年4月，渣打银行（中国）有限公司成为第一批本地法人银行之一。目前，渣打中国的营业网点已覆盖近30个沿海和内陆城市，充分显示了渣打对中国市场的长远承诺。

2019年，渣打银行赢得来自政府、行业机构和媒体颁发的多个奖项和荣誉，包括上海市人民政府上海金融创新奖、上海自贸试验区制度创新十大经典样板企业、《环球金融》***可持续金融银行、《***财经》***绿色金融机构、《21世纪经济报道》卓越金融服务机构、《澎湃》年度外资银行、《经济观察报》卓越外资银行、《财资》***人民币银行和***金融科技合作伙伴奖、《***财经》年度“一带一路”金融服务机构、《环球金融》“一带一路”***外资银行、《财新》***全球离岸人民币债券市场承销商、《贸易金融》***贸易金融外资银行、《亚洲银行家》中国***小微金融产品大奖、《界面》年度消费服务银行和年度财富管理服务奖、《上海证券报》年度财富管理品牌卓越奖、前程无忧人力资源管理杰出奖、中国银行业协会***公益扶贫实践奖等。