长沙招聘

我们的产品包括PACS、心电网络、急症室信息化等医疗信息化产品。职位的职责以实施为主，需求调研和少量开发为辅。

In this role, you have the opportunity to

The Technical Consultant (TC) is responsible for following defined procedures and methodologies to install, configure, test, maintain and support hardware, software and network solutions, including problem identification, system architecture definition / specification, implementation, basic integration, validation and verification testing, customer education, solution activation, and system restoration.

The Technical Consultant works with a variety of customers across the globe to conceptualize, design and optimize Philips solutions with the aiming for customer success. Designing for these unique environments requires strong, proven design talent and a deep knowledge of technical and customer best practices in a variety of environments. This position is very important to ensure project delivery and technical support, and is playing a very important role in the growth of Philips solution business.

You are responsible for

• Scope, design, build, deploy and/or integrate solutions
• Fulfill hardware, software and network implementation deliverables such as detailed design documentation, system build, configuration and testing
• Analyze the unique business, technical and clinical customer requirements to design, build and/or integrate the most appropriate solution
• Base on customer requirements, serve as a consultant to provide technical recommendations that best suit the environment
• Mentor and train customers to maintain their systems
• Be a customer advocate and leverages insights to drive product decisions
• Resolve technical issues and offer proactive technical support
• Documentation of solutions to ensure support teams and other consultants can participate in support and onward development
• Contribute to the collective learning of Philips, seeking to share knowledge globally; assesses and shares repeatable processes that can be leveraged across multiple projects
• Practice strong configuration management and version control
• Execute activities as described in the Philips Excellence Process Framework
• Be a key member of the implementation project and/or service team; fosters collaboration through sharing experiences, information, perspectives, skills and expertise
• Drive continuous improvements of our implementation methodology and service offerings based on customer feedback
• Represent Philips professionally in both customer and internal team situations

You are a part of

Professional Services Delivery team, which is playing a very important role in the growth and transformation of Philips solution business. You will directly report to District Team Leader of Professional Services Delivery and cooperate with Project Manager, Integration Consultant, Clinical Consultant and sales team.

To succeed in this role, you should have the following skills and experience

• Bachelor’s degree in electrical engineering, electrical engineering technology, information   systems technology, software engineering, computer science or related field preferred
• Have Demonstrated knowledge and/or advanced certifications in specific areas of expertise such as:
• Networks (hardwired devices, wireless, routers, switches, firewall, VPN etc.) and Cyber Security assessment, consultancy, design, installation, network management and troubleshooting.
• CISCO, Huawei network products and solution. CCNA/CCNP/CCIE or HCSE certification is plus.
• Systems (operating system, virtualization, database, security, cloud)
• Have previous experience working in a hospital, technical or customer service environment.
• Have experience in troubleshooting and resolving complex technical problems
• Have excellent customer service skills and ability to effectively communicate with customer.
• Deliver required results with high levels of customer satisfaction, both internal external.
• Demonstrate punctuality and efficient work habits. Able to self-direct and to effectively manage priorities.
• Have strong organization, time management and planning skills in order to be successful in a role performing a wide variety of tasks associated with varying customer needs, and an ability to change focus quickly as demands change.
• Be effectively structure problems, design solutions, which the customer believes and advocates.
• Be efficiently coordinate project resources and tasks to create more leverage; enabling team members to focus more on customer deliverables
• Communicate simply and persuasively to different customer audiences ranging from individual contributors to organizational leadership verbally and in writing, face to face, and from distance.
• Develop enduring relationships with customers at all levels to ensure project completion, customer success, and more business; earns respect of team completion, customer success, and more business; earns respect of team.

In return, we offer you

A path towards your most rewarding career. Philips is growing its capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

荷兰皇家飞利浦公司是一家领先的健康科技公司，致力于在从健康生活方式、疾病预防、到诊断、治疗和家庭护理的整个“健康关护全程”，凭借先进的技术、丰富的临床经验和深刻的消费者洞察，不断推出整合的创新解决方案，助力健康医疗系统实现四重目标——提高大众健康水平、提高医护人员满意度、改善患者体验，并降低关护成本。飞利浦的愿景是通过有意义的创新，令世界更健康、更可持续的发展，到2030年每年改善25亿人的生活。

        飞利浦公司总部位于荷兰，2021年销售额达172亿欧元，在全球拥有大约78,000名员工，销售和服务遍布世界100多个国家。公司目前在诊断影像、图像引导治疗、病人监护、医疗信息化以及消费者健康和家庭护理领域处于领导地位。

        在飞利浦，每一个人，都至关重要。这是我们始终坚持的信念。在飞利浦，你将用数字化驱动有意义的创新，积极影响自己与数十亿人的生活，践行改善人类生活的使命。我们全心营造多元包容的工作环境，平等互助的工作氛围，让你的独特之处得到充分尊重和欣赏，鼓励你释放真我，以梦为马，不负韶华。本着 “立足中国，辐射全球” 的理念，我们通过布局广泛的业务线，为你带来广阔的平台、丰富的学习资源、多样的内部发展机会，助你成为具备全球化视野和本土深度的一专多能复合型稀缺人才。

创美好，做真我，迎蜕变。
我们深信每一个你都卓尔不凡, 更期待与志同道合的你笃行致远。