PM - 客服助理(广东小米大厦)
北京仲量联行物业管理服务有限公司广州分公司
- 公司规模:150-500人
- 公司行业:物业管理/商业中心
职位信息
- 发布日期:2021-01-11
- 工作地点:广州-海珠区
- 招聘人数:16人
- 工作经验:2年经验
- 学历要求:大专
- 职位月薪:4.3-5千/月
- 职位类别:客服专员/助理
职位描述
1、协调租户与服务中心之间联络关系,保持服务中心的专业形象。向租户解释说明服务中心各项管理工作细则、管理条例、租户手册等。受理租户之电话、书面及口头投诉事项,并对该事项进行登记、分类,并向其它部门发出租户投诉之工作记录单;
2、整理、更新及保存租户文件,并对内容作保密处理;
3、负责辖区的日常巡查工作,协调所负责辖区内秩序、保洁、公共设备设施、绿化等工作;
4、监督清洁公司的工作情况,编制每月清洁检查报告,并呈交物业主任。办理租户收楼手续,与租户验收物业,并整理相关资料,归入档案;
5、配合及督察各部门对租户投诉事项的处理情况,并向租户解释、说明。定期审查租户服务记录及租户投诉记录,并做出总结。协助各部门联系租户。每月向租户发出各项通知及跟进催收管理费事宜。
任职要求:
1、专科或以上学历,年龄在35岁以下,
2、***身高1.60米以上,***身高170以上,身材适中,
3、会基本的英文沟通,能够熟练使用办公软件、办公设备,有相关物业管理工作经验。
4、有一年以上物业管理或酒店相关工作经验;
5、流利的国、粤话会话及良好的英语听、说、写能力;
6、掌握一定的处理客户投诉的能力及对客服务知识;
7、有良好的沟通和协调能力。
公司介绍
About Jones Lang LaSalle
Jones Lang LaSalle (NYSE:JLL) is a professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2008 global revenue of USD2.7 billion, Jones Lang LaSalle serves clients in 60 countries from 750 locations worldwide, including 180 corporate offices. The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 1.4 billion square feet worldwide. LaSalle Investment Management, the company's investment management business, is one of the world's largest and most diverse in real estate with more than USD41 billion of assets under management. For further information, please visit our website, ***************************
Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 17,400 employees operating in more than 79 offices in 13 countries across the region. In 2009, the firm celebrates its 15 years in China, where there are about 700 professionals and 6,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various government agencies and developers, as well as owners of high-end residential and commercial buildings.
关于仲量联行
仲量联行(纽约证交所交易代码:JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务,为客户持有、租用或投资房地产的决策实现增值。仲量联行2008年全球业务收入约27亿美元,拥有大约180个分公司,业务遍及全球60个国家逾750个城市。仲量联行亦是物业管理及企业设施管理业的翘楚,管理的物业遍布世界各地,总面积逾14亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理(LaSalle Investment Management)”为全球最具规模及最多元化的房地产投资管理公司之一,管理资产总值超过410亿美元。更多详情请浏览 ***************************
仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的13个国家拥有79个分公司,员工总数超过17,400人。仲量联行已进入中国市场15年,目前拥有约700名专业人员及6000名驻厦员工,所提供的专业房地产顾问及服务领域包括:商铺、住宅、写字楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的机构、跨国公司和开发商,以及高档住宅和商业物业的业主。
Jones Lang LaSalle (NYSE:JLL) is a professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2008 global revenue of USD2.7 billion, Jones Lang LaSalle serves clients in 60 countries from 750 locations worldwide, including 180 corporate offices. The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 1.4 billion square feet worldwide. LaSalle Investment Management, the company's investment management business, is one of the world's largest and most diverse in real estate with more than USD41 billion of assets under management. For further information, please visit our website, ***************************
Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 17,400 employees operating in more than 79 offices in 13 countries across the region. In 2009, the firm celebrates its 15 years in China, where there are about 700 professionals and 6,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various government agencies and developers, as well as owners of high-end residential and commercial buildings.
关于仲量联行
仲量联行(纽约证交所交易代码:JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务,为客户持有、租用或投资房地产的决策实现增值。仲量联行2008年全球业务收入约27亿美元,拥有大约180个分公司,业务遍及全球60个国家逾750个城市。仲量联行亦是物业管理及企业设施管理业的翘楚,管理的物业遍布世界各地,总面积逾14亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理(LaSalle Investment Management)”为全球最具规模及最多元化的房地产投资管理公司之一,管理资产总值超过410亿美元。更多详情请浏览 ***************************
仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的13个国家拥有79个分公司,员工总数超过17,400人。仲量联行已进入中国市场15年,目前拥有约700名专业人员及6000名驻厦员工,所提供的专业房地产顾问及服务领域包括:商铺、住宅、写字楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的机构、跨国公司和开发商,以及高档住宅和商业物业的业主。
联系方式
- 公司地址:广州市中山三路33号