长沙招聘

Responsibilities：

？ Provide after-sales service technical expertise.
？ Troubleshoot pumps and pumping systems, and provide practical technical solutions and assistance to customers and business partners.
？ Provide technical support to service partners to ensure on-site service execution with high efficiency.
？ Prepare clear and complete service reports and ensure that these are submitted on time;
？ Process warranty claim and report warranty case in FAS, and register identified product quality issue in QIP
？ Register service work hours in SAP timely in accordance with actual service conducted
？ Assist in project execution – installation support, commissioning, training etc.
？ To be a trusted service advisor, taking care of customers of responsible area to ensure customer satisfaction.
？ Collect installed base information, identify business leads and hand over to service sales team
？ Other assignments per line manager’s request
？ Report matters related to Safety, Health and Environment

 

Qualifications:

？ Diploma or degree holder in mechanical or electrical/electronic field
？ Possess industry experience within a business environment; experience working in a large manufacturing environment is strongly preferred.
？ Diploma or degree holder in mechanical or electrical/electronic field
？ Used to solve technical problems
？ Experienced with electric or control panels maintenance will be an advantage

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The Grundfos Group
Grundfos is the world’s leading manufacturer of energy efficiency and intelligent water solutions with an annual production of 17 million units, offices in more than 55 countries and over 19,000 employees worldwide. Our purpose is to pioneer solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do. We believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short-term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

Grundfos China
Grundfos China officially starts in 1995, has established 1 holding company, 2 sales companies (Shanghai and Chongqing), 2 concept stores, 22 offices, 2 production operations, Hong Kong SAR and one technical center. Employing the staff of around 1,600 and generating annual sales exceeding 3.2 billion RMB in 2018, as products are widely used in industry, building service and water utility.