长沙招聘

JOB SUMMARY: The qualified candidate for this role is responsible for introducing new products into the Service business systems and maintaining mature products throughout their service life period to facilitate after-the-sale support of Craftsman, Black & Decker, Bostitch, DEWALT, Stanley, Porter-Cable, Powers, Proto and other products that are repaired at SB&D service locations globally.

REQUIREMENTS:

• Bachelor’s degree (BSEE or BSME preferred) or 5 years related work experience
• Familiarity with Product design, tool applications, etc.
• Windchill, SAP knowledge preferred
• Proficient in Microsoft Excel, Word and PowerPoint
• Knowledge of drawing or 3D modeling software (Adobe Illustrator, Creo Illustrate)
• Excellent verbal and written communication skills
• Detailed oriented
• Team player

RESPONSIBILITIES:

Technical Knowledge

• Process new products into the Service Business to facilitate after-the-sale support at SB&D supported locations/sites globally:
• Select parts to service the products (individual parts vs. sub-assemblies) and initiate service bills-of-material
• Create exploded product/part drawings from engineering drawings
• Assess need for custom repair tools / equipment / training
• Create repair notes documents for critical assembly / disassembly steps, torque values, etc.
• Maintain accuracy of service information for existing products throughout their service life period:
• Review engineering changes for impact on service.
• Implement engineering changes into service business (product improvements, etc.).
• Maintain accuracy of replacement parts information / documents
• Provide technical support to global service teams, PSD Buyers, Consumer Service and the PSD warehouse via phone, email and instant messaging
• Participate in Milestone process (Service Reviews) for new products to ensure timely completion of Service deliverables
• Review CRF’s (part change request) from Buyers - part number discrepancies, availability, viability of suggested substitutions and any alternatives to avoid high minimum order quantities

Administrative

• Issue service bulletins to communicate repair processes, product improvements, etc.
• Misc. Tasks as directed

System Administration

• Look up standard cost for parts, check stock levels for parts and finished goods, implementation date, production dates for parts / products, look up Manufacturing bills of materials, manufacturing part where used information, vendor information
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Communication & Collaboration

• Collaborate and develop a good rapport with Engineering, Resident Engineering, suppliers and Marketing regarding the setup of new products and changes to mature products sharing information as needed with global teams
• Understand the Service requirements for the markets where the product is sold (full vs. partial support, different Service Life periods).

Leadership:

• Makes and meets commitments
• Operates in accordance with SBD Business Conduct Guidelines.
• Builds positive work relationships
• Seeks out best practices and executes

美国史丹利百得公司成立于1843年，如今已发展成为全世界***的工具、五金和各类门产品的制造商，在全球各个国家设有办事机构，营销网络遍布全球，产品销往世界各地，是美国《财富》杂志选出的全美五百家大公司之一。公司是纽约证券交易所的上市公司，股票分红稳步增长，在11家同行业公司中位居榜首，遥遥领先。今天，史丹利已被世人公认为是优秀品质和卓越价值的代名词。

    史丹利百得产品丰富多样，广泛应用于工业、建筑和公众生活等各个领域；每年开发新产品100余种，并以优秀的设计和卓越的品质获得多项国际大奖。史丹利人不断追求高水平、高标准的敬业精神和勇于迎接挑战的执着创造了成功的奇迹。史丹利百得人相信只有坚持不懈地努力创新，才能保持公司的成功与发展。

随着业务发展，公司面向社会招聘如下人员加盟史丹利。