DX Customer Service Engineer 客户服务工程师
西门子医疗系统有限公司
- 公司规模:5000-10000人
- 公司性质:外资(欧美)
- 公司行业:医疗设备/器械
职位信息
- 发布日期:2020-11-15
- 工作地点:浙江省
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位类别:医疗器械维修人员
职位描述
Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.
We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?
Your tasks and responsibilities:
1.Technical Respondsibilties:
Provide technical support to internal/external customer, including instrument installation, hardware/software upgrade, routine maintenance, routine service, via phone or on site.
Troubleshoot, analyse, escalate technical issues by following company process.
Support other technical related requirement from internal/external.
Other tasks assigned by supervisor or company
2. SOP & KPI Respondsibilties:
Follow company policy and all related SOP/EHS to fill up forms, documentation, PDA to ensure all actions being traced.
Follow company process to achieve company/department/personal KPI.
Your qualifications and experience:
Bachelor Degree or above in Bio-engineering/ Electronics/Mechanics or related major
More than 2 years working experience in customer service (IVD & healthcare industry is preferred)
Our global team:
Siemens Healthineers is a leading global medical technology company. 50,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.
Our culture:
Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
公司介绍
At Siemens Healthineers, our purpose is to enable healthcare providers to increase value by empowering them on their journey towards expanding precision medicine, transforming care delivery, and improving patient experience, all enabled by digitalizing healthcare.
An estimated five million patients globally everyday benefit from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.
We are a leading medical technology company with over 170 years of experience and 18,000 patents globally. With about 50,000 dedicated colleagues in over 70 countries, we will continue to innovate and shape the future of healthcare.
联系方式
- 公司地址:海阳西路前滩时代广场 (邮编:201318)