CRM Executive 客户关系管理主任
希思黎(上海)化妆品商贸有限公司
- 公司规模:500-1000人
- 公司行业:快速消费品(食品、饮料、化妆品)
职位信息
- 发布日期:2020-11-05
- 工作地点:上海
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:本科
- 语言要求:英语良好
- 职位月薪:0.8-1.2万/月
- 职位类别:客户关系经理/主管
职位描述
Summarize the working scope
Database maintenance and system optimization;
Data analysis;
Marketing campaign support;
Sales support;
- Customer complaint follow up;
Describe the job responsibilities
Database maintenance, including monitoring data transfer regularly between CRM system and POS, Ecommerce, WeChat or other platform, and database quality controlling;CRM system optimizing according to multi-channel business’ data integration needs;
Data analysis, including routine CRM loyalty campaign tracking, ad-hoc campaign review and key products analysis, data mining to offer valuable insights, focusing on competitors’ activities and consumer purchase behavior study;
Marketing campaign support, including offline trade promotion/beauty class/VIP event and online campaign mechanisms setting, customer communication info. sending, customer data extraction and follow up, etc.;
Developing online & offline CRM tools to help sales team and marketing team well understand CRM campaigns and engage customers;
Helping sales team understand CRM figure and use it for business development;
Customer complaint follow up;
Others as per request;
JOB QUALIFICATION
Working Experience & Background Requirements
Work experience in CRM field about 1-3 years with good senses about customer service;
Understanding CRM, Ecommerce and digital marketing business;
Well experience on data mining, analysis skill and business intelligence;
2. Education Background Requirements
University bachelor degree or above;
Fluent both on oral and written English;
Excellent in using PPT and Excel;
Well organized, good communication skills and logical thinking;
Self-motivated and responsible working attitude
公司介绍
经过30年的发展,Sisley已成长为一个在全球范围享有盛誉的品牌,尤其在奢侈品和化妆品领域更独树一帜。Sisley一直在为创造至高生活品位,并致力为人们提供最值得信赖的护肤美容产品而不懈地努力。
联系方式
- Email:cn.hr@sisley.fr
- 公司地址:上海市静安区 (邮编:200040)