长沙招聘

Job Title: Technique Manager for IT & Ecommerce

Reporting Line: Asia Head of Ecommerce; CFO; Global IT Team;

Scope

This position focuses on providing technical expertise and thought-leadership on enhancement and support of E-commerce business solutions amd IT system management within a luxury fashion omni-channel context.

Key Responsibilities

Ecommerce:

• Contribute to organize and where necessary lead internal and external teams (both technical/development and cross functional) to guarantee the performance and evolution of the platform in line with business needs.
• Working closely with the AsiaHead of eCommerce to deliver the Global eCommerce Development Strategy, putting La Perla at the forefront of the digital space.
• Owning the evolution roadmap of eCommerce from an IT prospective, contributing to estimate development effort, project budgets, putting together business cases, planning implementation, and rollout changes.
• Keeping on top of new technology and innovations to make relevant strategic recommendations.
• Leading requirements gathering within the business, working across teams and translating these to technical requirements together with internal and external technical resource.
• Maximise the usage of the platform and the associated tools within the Asia eCommerce team via a continuous training process.
• Oversee Asian Ecommerce Support by resolving issues and helping coordinating work to developers/core system teams (also using JIRA and Confluence for project/support tracking and team collaboration).
• Manage the existing data flow between internal/external systems, especially within retail/CRM systems.
• Work with global Business Intelligence (BI) team to design reports based on commercial needs.
• A capable profile who could manage both Ecommerce IT system and Asia Retail IT system is a plus.
• Other responsibilities assigned by management.

IT :

Networking

• Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure.
• Implements network security at the regional level as established by Global IT Team.
• Oversees the administration and maintenance of the company's infrastructure, and directs more junior Innovators when necessary.
• Oversees the administration of the company's WAN

Telephony

• Manages and develops upgrades to the company's telephone system at the regional level.
• Oversees all telephone changes, including routing for seating assignments.

Internal Systems

• Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
• Works with project teams to help implement Internal Systems.

Help Desk Administration

• Oversees all help desk activities at the regional level.
• Responds to escalated help desk issues.
• Oversees the administration and maintenance of our tracking software.
• Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.

Asset Management

• Builds and maintains vendor relationships and manages the purchase of hardware and software products.
• Manages the purchasing of all software, hardware and other IT supplies at the regional level.
• Ensures that company assets are maintained responsibly.

Requirements

• 2+ years of experience on Magento eCommerce platform and related system infrastructure.
• 3+ years of project management/ business analyst/technical or operations manager, and experience within an ecommerce environment: experience in a multi-channel environment is a plus.
• Excellent understanding of both commercial/business needs and technical concepts within eCommerce as well as the ability to translate them in concrete actions is essential.
• Ability to translate business requirements into complex technical concepts and vice versa and excellently communicating these to different types of stakeholders
• Passionate about delivering an exceptional ecommerce customer experience and achieving ambitious business goals with global perspective
• Team player that enjoys driving positive change in a collaborative manner
• Hands on knowledge of Agile development methodologies
• Strong project management skills and the ability to coordinate internal and external teams across different time zones and countries (SCRUM certification and JIRA platform knowledge is a plus)
• Knowledge in Database/BI, especially for SQL/Oracle
• Strong analytical and problem solving skills
• Good stress handling and multi-tasking abilities
• Added plus:
• Knowledge on other eCommerce platforms
• Experience using tools such as Adobe Creative Suite, Axure RP, HTML, CSS, JavaScript, AJAX for generating visuals to accompany user stories and specs.

The story began in 1954, when Ada Masotti, a corset-maker (couturière) founded the iconic lingerie brand in Bologna. La Perla is one of few historical fashion houses with a woman founder and this year marks the 65th anniversary. The brand name was inspired by the elaborate way Masotti would present her products to customers - carefully packaging them away in red velvet boxes like those you would use for jewelry.
 
The name she chose - La Perla - was certainly full of promise. Starting out when stretch fabrics had yet to appear and expert tailoring was the only way to shape a garment, Ada Masotti laid the foundations for that attention to detail and love of perfection which are still central to La Perla's philosophy today.
 
La Perla has evolved to become one of the most well-known luxury underwear brands in the world. "La Perla has changed in the same way that women have changed over the years" says the brand's Creative Director, Alessandra Bertuzzi, but "functionality, technicality, craftsmanship the key aesthetics have been preserved and respected."
 
Since 2013, La Perla was owned by Italian businessman Silvio Scaglia via its Pacific Global Management holding company. In February 2018, it was acquired by German entrepreneur Lars Windhorst under his global investment firm, Tennor Holding B.V. His mission is to take La Perla to the next level and continue Silvio’s vision of creating a worldwide luxury brand, while keeping its production in Europe.
 
La Perla’s strategic focus is shaped around maximizing its business opportunities in each region, modernizing the core business whilst staying authentic and relevant to todays’ luxury consumers and continue being true to their brand DNA, iconic collections, and core values.
 
The aim is to become a luxury everyday lingerie/intimate apparel brand and consistently deliver new and innovative products with the intention to retain loyal customers and gain new ones.