长沙招聘

Dealer operation improvement

·   To support dealers to improve their business operation level from both of hardware and software sides从软硬件两方面支持经销商改善业务运营水平;

·  Identify operation deviation and enhance dealer continuous improvement to meet SCANIA expected level.识别经销商日常运营中的偏差，并督促经销商改进以达成斯堪尼亚运营标准

·  To support dealers to improve their maintenance and repair job quality;支持经销商以改善包括保养及维修质量

DCS&DOS implementation in Dealers

·   Be responsible for DCS implement in regional dealers 负责DCS在所在区域经销商的顺利推进

·   Be responsible for DOS implement in reginal dealers负责DOS（经销商运营标准）在所在区域经销商的顺利推进

Internal & External cooperation

·   Support Scania IT to implement IT system in regional dealers支持IT部门在所在区域经销商推进SCANIA IT 系统

·   Support service sales or sales team to deal with complaints from customers, dealers and OEM partners, coordinate to solve the problem;处理来自客户,经销商和主机厂合作伙伴的投诉,协调解决问题;

·   To be involved in dealer service establishment in cooperation with network支持网络发展部进行网络建设

·   Other tasks assigned by commercial service manager商务服务经理分配的其它任务.

Desirable experience & qualifications

· University education in a relevant discipline;相关领域的大学本科学历;

· Previous experience in the mature auto industry;成熟汽车品牌行业的从业经验;

·  A successful record in After Sales良好的售后从业工作表现

· Be able to effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations；能够有效地将想法和所要表达的内容通过口语或书面的形式传递给个人或团队;

· Coaching: Helping others to make the most of their qualities and competences, both in their position and in their overall career. Giving expanding responsibility and encourage a “Dare to try, Manage the risk approach”, allowing learning from mistakes.辅导：帮助他人在工作中以及长远的职业生涯中的质量和能力得以***的发挥。通过延展其职责和鼓励“敢于尝试，管理风险”，使其在错误中得以学习;

·  Strong negotiation and influencing skills良好的谈判技巧和影响力

·  Adding structure and planning to work situation by defining priorities and completing the work in a systematic, efficient fashion within the required timeframe according to expectations;能够根据情况，通过计划安排工作的优先顺序，并能够系统地工作，在规定的时间内高效按要求完成工作；

· Able to effectively work and complete group assignments in both formal and informal settings. Works cooperatively, with a positive attitude with others to achieve common goals, valuing others contributions；

能够通过正规或非正规的形式有效地完成团队的工作，能够积极地态度和他人合作完成共同的目标，能够认可他人的贡献；

· Be able to explore opportunities and take actions, striving to doing more than is required or expected. Preferring to take own initiative under the pressure;能够发现机会并采取行动，努力做到超过期望和要求；能够在压力下主动承担工作

· Effective time management skills and ability to meet deadline;高效的时间管理技巧并且及时完成工作任务

· Excellent communication and interpersonal skills, both external and internal;优秀的人际关系，对内对外的沟通技巧和演讲技巧

· Services Knowledge: service process, ,DOS, , workshop functions, warehouse management etc.;相关服务知识: 服务流程,经销商运营标准,维修厂流程,维修厂功能,库房管理等

·  Be able to and willing to adapt to the frequent business travels;能够并愿意接受频繁的商务差旅;

·  Understanding of Legal Issues.理解相关法律事务

· General computer skills基本的计算机操作

斯堪尼亚是世界领先的交通运输解决方案提供商，我们致力于与我们的客户和合作伙伴一起携手，引领向可持续交通系统的转变。2018年，我们向客户交付了88,000台卡车、8,500辆巴士以及12,800台工业和船用发动机；净销售额达到1,371.26亿瑞典克朗，与上一年度相比增长11%。盈收达到138.32亿瑞典克朗。斯堪尼亚成立于1891年，业务遍及100 多个国家和地区，全球员工约52,000名。
研发中心位于瑞典，并在巴西和印度设立分支机构。生产部门集中在欧洲、拉美和亚洲，同时在非洲、亚洲和欧亚大陆也有区域生产中心。斯堪尼亚为TRATON SE的成员企业之一。
从1891年成立之初的一家私营火车车厢制造厂，到如今的引领行业前行的可持续交通解决方案提供者，斯堪尼亚经历百年风雨洗礼，始终屹立于全球商用车市场之巅，继续书写着成功篇章。
2004年，斯堪尼亚在中国设立代表处，2007年斯堪尼亚销售（中国）有限公司成立。2010年，基于对中国市场的信心和植根中国长期发展的策略，斯堪尼亚集团在中国成立了中国战略中心。2016年，斯堪尼亚中国将总部职能转移至上海。2018年，凝结十年研发心血、200亿瑞典克朗投资的全新一代斯堪尼亚在中国上市。