长沙招聘

Service Sales Objective

Establishes specific service sales objectives by creating a service sales plan and quota for districts in support of national objectives；

依照公司整体服务销售目标，建立区域销售计划和比例分配创建具体服务销售目标。

Service Sales Activates

• Promote & sell Scania After Market products and services to existing customers, meeting agreed After Market sales volumes and targets. 向现有客户推介销售服务产品，并完成销售目标
• Develop and evaluate progress of products and services to regional business units跟踪及评估区域内各经销商服务产品的销售进度
• Maintains and expands customer base by counselling district dealers’ service sales representatives; building and maintaining report with key customers; 通过辅助咨询区域内经销商服务销售团队、建立并维护重点客户的信息跟踪报告等活动维护并扩展客户基础
• Develop effective marketing activities, promotional programs and campaigns with the regions在区域内有效地开展服务市场活动及服务促销活动
• Monitor market movements, trends and offerings from information supplied by the regions regarding their direct competitors.监控区域内竞品动向，并实施应对措施
• Pricing and policy Deviations feedback价格及政策偏差反馈

Customer Maintain

• Continuous distribution of customer mapping information to the regions 持续地维护区域客户数据
• Build and develop customer relationship within the selected regional customer base, acting as a communication channel between the customer and company through regular customer contact & in-turn develop an in depth understanding of the customers' business and needs.建立与客户的业务关系，作为客户与公司沟通的桥梁，通过持续的客户定期或不定期链接加强对客户业务和需求的理解
• Through regular customer contact, obtain vital information such as perceived dealer support, abnormal wear items, Scania assist, contracted services, product performance, fuel consumption, parts support & accounts queries定期拜访客户，获得重要的信息：如经销商服务、异常磨损、斯堪尼亚救援、合同服务、产品表现、燃油消耗、零件尺寸支持等
• A customer contact form needs to be completed in full after each & every visit每次客户拜访完成后，填写客户拜访表
• Keep updated in relation to changes in vehicles, technical assistance, new models or company policies introduced持续地向客户介绍车辆变更、技术支持、新产品及公司政策的变化

External and internal coordination

• Work in cooperation with other departments to achieve business objectives, ensuring that there is open and effective communication.与各部门保持良好的跨部门协作以确保业务目标的顺利达成
• To coordinate sales team to handle customer complain and ensure reasonably goodwill if necessary.与销售团队协作处理客户投诉
• Performs other related duties as assigned by the manager and management.完成由经理和公司管理层安排的其他相关职责

Desirable experience & qualifications

• University education in appropriate discipline大学本科相关专业
• 5 years relevant work experience in sales or service sales.5年的相关整车销售或服务销售工作经验
• Sales or service management experience at a regional/branch level 区域/品牌级别的销售或服务管理经验
• Rich experience of business and management at dealership有丰富业务及管理经验的经销商人员
• Experience in Premium heavy truck brand is preferred.有高端重卡工作经验者优先
• Understanding Scania Products;熟悉了解斯堪尼亚产品；
• Ability to identify opportunities for business development;能够辨识商务发展的机会
• Excellent communication and negotiate skills出色的沟通与谈判能力；
• Coaching: Helping others to make the most of their qualities and competences, both in their position and in their overall career. Giving expanding responsibility and encourage a “Dare to try, Manage the risk approach”, allowing learning from mistakes; 辅导：帮助他人在工作中以及长远的职业生涯中的质量和能力得以***的发挥。通过延展其职责和鼓励“敢于尝试，管理风险”，使其在错误中得以学习;
• Delegating: Clearly allocating decision-making authority to the appropriate employees whilst making best use of those employees’ time and competence to maximize the organization's effectiveness;授权：清晰地将决定权委托给恰当的人员，从而充分利用员工的时间和能力使得组织的效率***化;
• Establishing deep understanding of customers, their industry, business offerings(products/services/solutions) and needs. Guiding clients to the best solution by maintaining the relationship ； 深入了解客户所在的行业，业务内容包括产品，服务及解决方案和需求。通过维护关系，引导客户接受***解决方案；
• Be able to effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations；能够有效地将想法和所要表达的内容通过口语或书面的形式传递给个人或团队;
• Adding structure and planning to work situation by defining priorities and completing the work in a systematic, efficient fashion within the required time frame according to expectations;能够根据情况，通过计划安排工作的优先顺序，并能够系统地工作，在规定的时间内高效按要求完成工作；
• Be able to explore opportunities and take actions, striving to doing more than is required or expected. Preferring to take own initiative under the pressure;能够发现机会并采取行动，努力做到超过期望和要求；能够在压力下主动承担工作
• Demonstrates the effort, willingness and ambition to achieving results and meeting objectives and respond proactively to avoid disappointing results;具备达成结果和完成目标所需付出的努力，意愿和热情，积极响应以避免令人失望的结果;
• Able to effectively work and complete group assignments in both formal and informal settings. Works cooperatively, with a positive attitude with others to achieve common goals, valuing others contributions；能够通过正规或非正规的形式有效地完成团队的工作，能够积极地态度和他人合作完成共同的目标，能够认可他人的贡献；
• Attention to details to ensure accuracy while working to strict deadlines;专注细节并确保工作的准确性的同时保证及时性；
• Proven ability to work accurately with figures and spreadsheets in combination with good computer skills in a Microsoft Windows environment;熟练处理处理数字和表格;能够熟练操作微软系统和计算机操作系统;
• Fluently in reading and writing English;流利的英语口语和写作能力;
• Be able and willing to take frequent business travels能够并愿意接受频繁的出差

斯堪尼亚是世界领先的交通运输解决方案提供商，我们致力于与我们的客户和合作伙伴一起携手，引领向可持续交通系统的转变。2018年，我们向客户交付了88,000台卡车、8,500辆巴士以及12,800台工业和船用发动机；净销售额达到1,371.26亿瑞典克朗，与上一年度相比增长11%。盈收达到138.32亿瑞典克朗。斯堪尼亚成立于1891年，业务遍及100 多个国家和地区，全球员工约52,000名。
研发中心位于瑞典，并在巴西和印度设立分支机构。生产部门集中在欧洲、拉美和亚洲，同时在非洲、亚洲和欧亚大陆也有区域生产中心。斯堪尼亚为TRATON SE的成员企业之一。
从1891年成立之初的一家私营火车车厢制造厂，到如今的引领行业前行的可持续交通解决方案提供者，斯堪尼亚经历百年风雨洗礼，始终屹立于全球商用车市场之巅，继续书写着成功篇章。
2004年，斯堪尼亚在中国设立代表处，2007年斯堪尼亚销售（中国）有限公司成立。2010年，基于对中国市场的信心和植根中国长期发展的策略，斯堪尼亚集团在中国成立了中国战略中心。2016年，斯堪尼亚中国将总部职能转移至上海。2018年，凝结十年研发心血、200亿瑞典克朗投资的全新一代斯堪尼亚在中国上市。